Muhammad Nafees
Carrollton,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
School Bus Driver
Lewisville Independent School District
09.2025 - Current
- Transported students safely to and from school, adhering to established routes and schedules.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate records of student attendance and behavior during transport.
- Communicated effectively with parents, school staff, and students regarding transportation issues.
Inside Sales Representative
GEICO, Government Employees Insurance
08.2023 - 09.2025
- Delivered accurate product information, pricing, and availability to assist customers in making informed purchasing decisions.
- Built and nurtured strong customer relationships, contributing to increased retention and revenue growth.
- Drove sales performance through outbound calls and lead follow-ups, leveraging scripts and persuasive communication techniques..
Front-end Associate and Customer Service
Walmart
10.2021 - 08.2023
- Adapted to dynamic scheduling needs to support business operations and maximize profitability during peak and off-peak hours.
- Managed customer concerns and feedback, ensuring prompt resolution and contributing to continuous service improvement.
- Collaborated with team members to maintain a smooth workflow and achieve daily operational goals in a fast-paced environment.
Manager
Zee's Stop
10.2020 - 10.2021
- Directed daily store operations, ensuring efficient workflows and adherence to company standards.
- Led and developed a high-performing team, boosting employee engagement and reducing turnover.
- Handled customer escalations to maintain excellent satisfaction and brand loyalty.
Cashier
Zee's Stop
05.2020 - 10.2020
- Committed up to 50 hours weekly to deliver reliable and consistent service in a fast-paced convenience store environment.
- Built a loyal customer base by offering tailored, value-driven deals that met their needs.
- Facilitated sales by clearly educating customers on product features and benefits to support informed purchases.
Salesman
RC toys
06.2018 - 04.2020
- Consistently delivered positive customer experiences while performing sales duties, fostering customer satisfaction and loyalty.
- Developed strong negotiation and sales skills, effectively closing deals and maximizing revenue.
- Conducted engaging product demonstrations to attract customers and drive increased sales volume.
Education
Associate of Science - Computer Science
Brookhaven College
05-2027
Skills
- Critical thinking & Problem solving
- Time management & Decision making
- MS Office & Data Entry (40 WPM)
- Exceptional customer service & Sales
Accomplishments
- Certificate in Information Technology.
- Registered Pharmacy Technician Trainee.
Timeline
School Bus Driver
Lewisville Independent School District
09.2025 - Current
Inside Sales Representative
GEICO, Government Employees Insurance
08.2023 - 09.2025
Front-end Associate and Customer Service
Walmart
10.2021 - 08.2023
Manager
Zee's Stop
10.2020 - 10.2021
Cashier
Zee's Stop
05.2020 - 10.2020
Salesman
RC toys
06.2018 - 04.2020
Associate of Science - Computer Science
Brookhaven College