Hi, I’m
Muhammad Nour
Fort Wayne,IN
Summary
Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
11
years of professional experience
Work History
Amazon
Process Guide
08.2023 - Current
Job overview
- Enhanced process efficiency by streamlining workflows and reducing bottlenecks.
- Implemented process improvements for increased productivity and cost savings.
- Developed comprehensive training materials for new hires to ensure consistent understanding of processes.
- Collaborated with cross-functional teams to identify opportunities for process optimization.
- Reduced error rates by implementing robust quality control measures within critical processes.
- Improved inventory management by optimizing stock levels based on demand forecasting and historical trends analysis.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Performed general housekeeping and cleaning tasks.
Cellairis Franchise
Sales Manager
01.2013 - 08.2015
Job overview
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Education
Ivy Tech Community Fort Wayne, IN
Associate of Business Administration from Associate of Business Administration
01.2025
Skills
- Innovation and Creativity
- Compliance Management
- Lean Six Sigma
- Standard Operating Procedures
- Cultural understanding
- Cross-cultural communication
Timeline
Process Guide
Amazon
08.2023 - Current
Sales Manager
Cellairis Franchise
01.2013 - 08.2015
Ivy Tech Community
Associate of Business Administration from Associate of Business Administration