Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muhammad Quershi

Teaneck,NJ

Summary

Sales professional with strong track record in B2B environments, delivering impactful solutions to clients. Known for team collaboration and flexibility in dynamic settings. Dependable and results-focused, leveraging deep understanding of sales strategies and client needs.

Overview

7
7
years of professional experience

Work History

B2B Sales Representative

Vivacity Management
06.2024 - 11.2024
  • Streamlined sales processes to improve efficiency and reduce time-to-close for new deals.
  • Analyzed competitor offerings to identify unique selling points and remain competitive within the market.
  • Generated leads through cold calling, email campaigns, and social media marketing initiatives.
  • Worked closely with internal support teams to resolve any client issues or concerns quickly and effectively.
  • Boosted client retention rates by fostering strong relationships and addressing concerns promptly.
  • Enhanced product knowledge by attending industry events, conducting research, and participating in ongoing training programs.

Assistant Manager

Dominos
09.2021 - 02.2024
  • Supervised hourly and temporary personnel, provided work direction and reviewed work processes
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Addressed and resolved customer inquiries and complaints to restore satisfaction
  • Worked with management team to react to customer service issues, customer complaints and business opportunities
  • Made key decisions about hiring, discipline, coaching and managing associates
  • Trained team members on appropriate application of policies and procedures
  • Answered questions and recommended solutions to address escalated customer complaints
  • Assisted manager to control inventory strategically, resulting in reduced costs
  • Monitored cash management and reviewed expenses for optimum budget tracking
  • Dominos Pizza 100 Kinderkamack RD, Westwood, NJ, 07675

Delivery Driver

Dominos
07.2020 - 08.2021
  • Tracked and maintained records for mileage, fuel usage and delivery instructions
  • Loaded and unloaded vehicle, delivered packages to customers' doors and collected payments upon delivery
  • Handled bagged products with care and delivered in good condition to customers' locations
  • Addressed customer complaints and implemented resolutions to promote repeat business
  • Kept driver license and other required documents in vehicle when driving
  • Conducted routine safety check on vehicles prior to use
  • Kept license up to date and maintained clean driving record

Sales Representative

Seven Eleven
12.2017 - 04.2020
  • Provided customers with clear understanding of charges, billing and price changes
  • Built strong customer relationships with new and existing customers by providing excellent customer support
  • Tracked down sources of special products and services to meet customers' special needs
  • Educated customers about brand to incite excitement about company's mission and values
  • Maintained up-to-date knowledge about products and promotions

Education

Bachelor of Science - Finance

Montclair State University
Montclair, NJ
12-2025

Associate of Science - Finance

Bergen Community College
05.2022

Skills

  • Project management
  • Retail operations
  • Product knowledge
  • Financial management
  • Hiring and training
  • Build successful teams
  • Sales presentations
  • Increasing sales
  • Objection handling
  • Good CPR
  • Problem-solving
  • Attention to detail

Languages

Urdu
Native or Bilingual
Arabic
Limited Working

Timeline

B2B Sales Representative

Vivacity Management
06.2024 - 11.2024

Assistant Manager

Dominos
09.2021 - 02.2024

Delivery Driver

Dominos
07.2020 - 08.2021

Sales Representative

Seven Eleven
12.2017 - 04.2020

Associate of Science - Finance

Bergen Community College

Bachelor of Science - Finance

Montclair State University
Muhammad Quershi