Muhammad Ramzan
Warminster,PA
Summary
Dynamic Owner/Operator at Delaware Gas Inc, adept in operations management and business planning. Enhanced customer satisfaction through exceptional service and streamlined processes, boosting profitability. Skilled in hiring top talent and fostering strong supplier relationships, ensuring compliance and operational efficiency. Proven ability to adapt financial strategies for improved cash flow.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Owner/Operator
Delaware Gas Inc
08.2023 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Operated with safety and skill to avoid accidents and delays.
Education
Bachelor of Arts - Art And Social Studies
BZU University
Multan,Pakistan04-2011
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Certification
Certificates A for UST Tanks
Servsafe
Vendorlink Dealer Certificate
Languages
Hindi
Full Professional
Timeline
Owner/Operator
Delaware Gas Inc
08.2023 - Current
Bachelor of Arts - Art And Social Studies
BZU University
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