Muhammad Shakil
Plano,TX
Summary
Cisco Certified Networking Professional with 10+ years of experience in enterprise networking and data analysis. Expertise in designing, implementing, and troubleshooting network solutions, as well as configuring routers, switches, firewalls, and VPNs. Skilled in data interpretation, statistical analysis, and project management, delivering actionable insights and process improvements. A results-driven professional combining technical expertise with data-driven decision-making to achieve business goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Network/ ATM Analyst
Fiserv Inc.
03.2019 - 11.2024
- Conducted migration and implementation of robust TCP/IP-based networks for ATMs across multiple Fiserv EFT client sites, ensuring seamless integration and minimal downtime.
- Provided end-to-end support for ATM installations, including troubleshooting connectivity issues to maintain optimal network performance and reliability.
- Established feedback loops with downstream implementation teams, recommending and implementing process and procedural improvements to enhance the quality and efficiency of ATM installations.
- Configured and established network connections to routers, ensuring secure and reliable communication for ATM operations.
- Implemented, analyzed, and troubleshot ATM connectivity within large, complex TCP/IP networks utilizing advanced routing protocols such as OSPF, EIGRP, and BGP to optimize performance and scalability.
- Performed router configurations, including NAT (Network Address Translation) and ACL (Access Control List) changes, to support secure and efficient data traffic management.
- Collaborated with cross-functional teams to ensure smooth project execution and the successful delivery of ATM connectivity solutions.
- Conducted network performance monitoring, diagnosing issues, and implementing proactive measures to minimize disruptions.
- Created and maintained technical documentation for network configurations, processes, and troubleshooting procedures to ensure consistency and support operational excellence.
- Provided training and guidance to junior team members and implementation staff on best practices for ATM network installation and maintenance.
- Ensured compliance with security protocols and regulations to safeguard sensitive financial data and ATM operations.
Network Engineer
Premier Health Inc.
01.2018 - 03.2019
- Managed Cisco routers and switches, overseeing installations, upgrades, and configurations to ensure reliable network performance and adherence to industry standards.
- Implemented advanced Layer 2 technologies, including ISL, 802.1Q, STP, RSTP, and MSTP, to optimize network efficiency and enhance redundancy.
- Configured connectivity between branch and head office routers using Layer 3 protocols such as RIP, EIGRP, OSPF, and BGP, ensuring seamless communication across the organization.
- Performed regular backups and upgrades of Cisco IOS and NX-OS software images to maintain network stability and minimize vulnerabilities.
- Configured VLANs and Private VLANs to secure and segment traffic between various departments, ensuring data integrity and improved security.
- Secured, troubleshot, and deployed configurations on Cisco devices, including Catalyst 4000, 4500, 4900, 6500, and Nexus 7K, 5K, and 2K series switches.
- Conducted code upgrades on network switches and routers within Cisco infrastructure to address vulnerabilities, resolve bugs, and maintain compliance with organizational standards.
- Analyzed network performance metrics and implemented proactive measures to optimize bandwidth utilization and minimize downtime.
- Designed and implemented security features such as access control lists (ACLs), port security, and DHCP snooping to safeguard the network from unauthorized access and cyber threats.
- Collaborated with cross-functional teams to plan and execute network infrastructure projects, ensuring timely completion and alignment with business goals.
- Created and maintained comprehensive documentation of network configurations, change management processes, and troubleshooting guidelines for operational efficiency.
- Performed root-cause analysis and implemented corrective actions for complex network issues, ensuring high availability and operational resilience
Network Engineer
CITI Bank
11.2015 - 11.2017
- Executed hardware and software installation as part of a national Refresh and Upgrade Project across 1,600+ branch sites for Cisco routers and switches, collaborating with onsite remote field technicians using Telnet for seamless deployment.
- Oversaw branch and head office network operations, providing comprehensive support for change control, implementation, design, testing, and troubleshooting of LAN/WAN infrastructures.
- Delivered advanced expertise in routing protocols, including OSPF, EIGRP, and BGP, for efficient and reliable IP network operations across multiple sites.
- Demonstrated proficiency in configuring and troubleshooting Access Control Lists (ACLs), including standard and extended lists, and implementing route-maps to optimize traffic management and enhance security.
- Configured and troubleshot Network Address Translation (NAT) for seamless internal and external communication within complex network environments.
- Implemented and managed Ether-Channel technologies such as LACP and PAgP to optimize bandwidth utilization and provide redundancy in critical network paths.
- Installed and configured IPSec and SSL VPN solutions to ensure secure remote access and data encryption, enhancing network security for branch and headquarters connectivity.
- Conducted in-depth network analysis and performance monitoring, utilizing tools to identify bottlenecks, mitigate risks, and implement proactive troubleshooting strategies to ensure uptime.
- Supported network security initiatives by assisting in firewall configurations, securing network endpoints, and identifying vulnerabilities to ensure compliance with corporate security standards.
- Collaborated with cross-functional teams and vendors to streamline implementation processes, troubleshoot escalated issues, and achieve project milestones on schedule.
- Prepared and maintained detailed documentation of network configurations, policies, and procedural workflows for operational consistency and future reference.
- Ensured seamless coordination with the Network Operations Center (NOC) to monitor system integrity, resolve escalated issues, and support disaster recovery initiatives.
Network Engineer
KIA Consulting
01.2014 - 03.2015
- Configured Nexus 7000, 6000, 5000, and 2000 switches in Top-of-Rack and End-of-Row architectures to support scalable production networks, enabling seamless integration with rack and blade server environments in multi-tenancy setups using VPC, VDC, and VRF.
- Configured Cisco routers with advanced protocols, including OSPF, EIGRP, and BGP4, to ensure optimal routing and network performance in dynamic environments.
- Managed Cisco routers and switches, performing installations, upgrades, configurations, and ongoing maintenance to support business-critical operations.
- Designed and assigned virtual IPs for F5 load balancers, ensuring high availability and efficient traffic distribution across servers.
- Demonstrated foundational knowledge of iRules scripting to implement advanced traffic management and custom policies.
- Coordinated post-implementation and migration sessions with cross-functional teams, including Network, Application Support, and Firewall teams, to ensure smooth transitions and address potential issues.
- Configured and troubleshot F5 LTM devices, providing Level 2 support to address complex load balancing and application delivery challenges.
- Hands-on experience with Cisco ASA firewalls, including configuring, maintaining, and troubleshooting to ensure robust network security and compliance.
- Assisted in performing network analysis, performance monitoring, and proactive troubleshooting to identify and resolve issues before impacting operations.
- Conducted root-cause analysis of network incidents and implemented corrective measures to prevent recurrence.
- Collaborated with stakeholders to design and implement secure, scalable, and high-performance network solutions that align with organizational goals.
- Prepared detailed technical documentation for network configurations, migration processes, and troubleshooting procedures to support operational consistency and future scalability.
- Ensured compliance with industry best practices and security protocols to safeguard sensitive data and maintain the integrity of network infrastructure.
Education
Bachelor in Science - MD
Dow University of Medical Sciences
03.1993
Skills
- Network troubleshooting
- TCP/IP configuration
- Network performance monitoring
- Routing protocols
- Technical documentation
- Cross-functional collaboration
- Security compliance
- Project management
- Written communication
- Analytical problem solving
- Teamwork and collaboration
Certification
- Cisco Certified Network Professional - CCNP, In Process
- Cisco Certified Network Associate Routing and Switching - CCNA
- Microsoft Certified System Engineer - MCSE
Key Qualifications and Skills
- BGP
- OSPF
- EIGRP
- MPLS
- VLAN
- STP,RSTP.PVST,MST
- HSRP, VRRP
- Cisco ASR/ISR Routers
- Cisco Catalyst Switches
- Palo Alto, Fortinet Firewalls Administration
- VPN
- ACLs
- IPS/IDS
- Azure Networking
- AWS VPCs
- Hybrid cloud solutions
- SNMP
Languages
English
Full Professional
Timeline
Network/ ATM Analyst
Fiserv Inc.
03.2019 - 11.2024
Network Engineer
Premier Health Inc.
01.2018 - 03.2019
Network Engineer
CITI Bank
11.2015 - 11.2017
Network Engineer
KIA Consulting
01.2014 - 03.2015
Bachelor in Science - MD
Dow University of Medical Sciences