Muhammad Zafar
Sartell,MN
Summary
Dedicated retail manager with a proven track record in team leadership and customer service. Excited to apply interpersonal skills and automotive expertise to excel in a fast-paced automotive sales environment. Passionate about providing top-notch customer experiences and contributing to the success of the business.
Overview
5
5
years of professional experience
Work History
Store Manager
Marathon Gas Station
St. Cloud, MN
01.2021 - 03.2025
- Oversaw daily retail operations, ensuring efficient employee supervision, scheduling, and inventory control.
- Provided exceptional customer service, addressing concerns promptly.
- Handled financial transactions, daily reconciliations, and budget tracking with accuracy
- Recruited, trained, and developed staff, ensuring adherence to corporate standards and procedures
- Built strong relationships with customers, contributing to repeat business and community engagement
Sales Associate
Best Buy
Saint Cloud, MN
08.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Head Chef & Shift Lead
New York Gyro
Sartell, MN
02.2020 - 12.2020
- Directed kitchen operations emphasizing quality control, hygiene, and customer satisfaction.
- Directed staff to maintain operational efficiency.
- Streamlined inventory processes and menu planning for cost efficiency and improved product availability.
Education
Associate of General Studies - undefined
St. Cloud Technical & Community College
St. Cloud, MN12.2024
High School Diploma - undefined
Sartell High School
Sartell, MN06.2021
Skills
- Automotive Product Knowledge
- Sales & Upselling Techniques
- Customer Relationship Management (CRM)
- Conflict Resolution & Problem Solving
- Inventory & Cash Handling
- Leadership & Staff Development
Languages
Urdu
Full Professional
Punjabi
Full Professional
Timeline
Sales Associate
Best Buy
08.2024 - 12.2024
Store Manager
Marathon Gas Station
01.2021 - 03.2025
Head Chef & Shift Lead
New York Gyro
02.2020 - 12.2020
Associate of General Studies - undefined
St. Cloud Technical & Community College
High School Diploma - undefined
Sartell High School