Muhammad Zoraiz
Manassas,VA
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
6
6
years of professional experience
Work History
Appointment Setter
Solar Pros
Fredericksburg, MD
07.2023 - Current
- Established strong working relationships with other departments within the organization.
- Followed up with customers after scheduled appointments were completed.
- Assisted customers in making decisions about products or services offered by the company.
- Participated in training sessions to stay updated on product offerings and sales techniques.
- Scheduled and confirmed appointments.
- Answered customer inquiries regarding appointment setting procedures.
- Answered telephones and directed calls to appropriate staff members.
- Responded to emails, telephone calls, and face-to-face inquiries from customers regarding appointment settings.
- Maintained accurate records of all customer interactions and transactions.
- Made phone calls and sent emails to establish leads.
- Performed other duties assigned by management team members.
- Ensured that all customer data is kept confidential at all times.
Sales Representative
Seven and below Auto Sales
Rockville, MD
06.2021 - 01.2023
- Developed and maintained relationships with key clients to ensure repeat business.
- Analyzed customer feedback to improve products and services.
- Developed key customer relationships to increase sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated deals and handled complaints or objections.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Produced sales documents, finalized deals and filed records.
- Identified opportunities for cross-selling additional products and services.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Maintained accurate records of all sales and prospecting activities.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Identified customer needs by asking questions and advising on best solutions.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Recruited, hired and trained new hires to optimize profitability.
Sales Manager
Zeus Wholesale
Manassas, VA
03.2019 - 03.2021
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Directed and coordinated products, services and sales activities.
- Established relationships with key clients, while maintaining existing customer base.
- Used change methodologies to increase sales and led projects for increased productivity.
- Conducted market research and reported on competitors.
- Created and presented monthly reports to management on sales performance.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
Education
Bachelor of Computer Science -
Gomal University
Pakistan12-2023
Skills
- Relationship building
- Sales consultation
- Sales closing
- Closing sales
- Cold calling
- Closing techniques
- Contact follow-up
- Product promotions
- Upselling and cross selling
- Exceeds sales goals
Languages
Urdu
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Appointment Setter
Solar Pros
07.2023 - Current
Sales Representative
Seven and below Auto Sales
06.2021 - 01.2023
Sales Manager
Zeus Wholesale
03.2019 - 03.2021
Bachelor of Computer Science -
Gomal University
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