Muhammad Abdullah Hameed
Fremont,CA
Summary
Motivated and adaptable recent high school graduate seeking a position that allows for the application of strong communication, interpersonal, and customer service skills. Eager to contribute to a dynamic team environment while further developing and applying a foundational understanding of technology skills and knowledge.
Overview
3
3
years of professional experience
Work History
Floor Manager
Flow Star
Gujranwala, Pakistan
09.2022 - 12.2023
- Managed the overall operations of the organization, ensuring a positive experience for customers.
- Responded to customer inquiries, and feedback, addressing issues promptly and professionally.
- Collaborated with the management team to develop strategies for improving overall performance.
- Maintained a safe, clean and organized floor environment.
- Created daily work schedules for staff members according to the needs of the business.
Service Supporter
Pizza Club
Gujranwala, Pakistan
10.2021 - 08.2022
- Supported the restaurant staff in ensuring a smooth flow of operations during peak hours
- Assisted in setting up dining areas, including arranging tables and preparing condiments
- Gained hands-on experience in a restaurant setting, developing a foundational understanding of restaurant operations.
- Identified needs of customers promptly and efficiently.
Retail Assistant
Pak Store
Gujranwala, Pakistan
07.2020 - 09.2021
- Provided excellent customer service by assisting customers with inquiries and purchases
- Operated the cash register, handled transactions, and maintained accurate transaction records
- Maintained a clean and organized work environment, contributing to an inviting shopping experience for customers.
- Assisted customers with product selection, answered queries and provided advice.
Education
High School Diploma -
Punjab Group of Colleges
Gujranwala, Pakistan09-2022
Course - Customer Service
Paptech College
Gujranwala, Pakistan11-2020
Certificate - Graphic Designing
Paptech College
Gujranwala, Pakistan09-2020
Some College (No Degree) - Artificial Intelligence
Comsats University Islamabad
Lahore, PakistanSkills
- Communication Skills
- Customer Service
- Adaptability
- Teamwork
- Computer & Tech Skills
- Work Ethic
- Problem-Solving
- Proactive and self-motivated
- Organizational Skills
- Store Maintenance
Extracurricular Activities
School Event Planning Committee
- Participated in organizing school events, showcasing organizational and coordination skills.
Local Cultural Festival Volunteer
- Contributed to organizing and executing a local cultural festival. Demonstrated adaptability and teamwork in a diverse setting.
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
Floor Manager
Flow Star
09.2022 - 12.2023
Service Supporter
Pizza Club
10.2021 - 08.2022
Retail Assistant
Pak Store
07.2020 - 09.2021
High School Diploma -
Punjab Group of Colleges
Course - Customer Service
Paptech College
Certificate - Graphic Designing
Paptech College
Some College (No Degree) - Artificial Intelligence
Comsats University Islamabad
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