Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Miami Grill
07.2019 - Current
Supervised daily operations to ensure optimal store performance and customer satisfaction.
Trained and mentored staff to improve service quality and operational efficiency.
Developed sales strategies to boost revenue and enhance customer engagement.
Resolved customer complaints effectively to maintain a positive shopping environment.
Collaborated with cross-functional teams to execute promotional campaigns and events successfully.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.