Muhammed Ali Cete
Sterling Heights
Summary
- Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
- Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
Work History
Game Presenter
Yolo Group Bombay Live Studio
Tallinn
09.2022 - 03.2024
- Monitored game progress and resolved player inquiries with efficiency.
- Facilitated various table games in accordance with established rules and procedures.
- Fostered an enjoyable gaming atmosphere through active engagement with players.
- Assisted guests by clarifying game rules and promoting ongoing events.
- Trained new dealers in game protocols and effective customer interaction.
- Executed proper closing procedures for tables at end of shifts.
- Maintained professional communication with dealers, supervisors, and managers.
Entertainment Manager
Limak Limra
Antalya,Kemer
03.2020 - 07.2022
- Managed daily operations of entertainment programs to enhance guest experiences.
- Coordinated scheduling and logistics for events and activities at resort.
- Supervised staff compliance with safety and service standards.
- Developed engaging entertainment content tailored to diverse guest demographics.
- Collaborated with vendors to secure necessary resources for events.
- Trained new team members on policies, procedures, and best practices.
- Conducted regular evaluations of entertainment offerings to improve guest satisfaction.
- Facilitated interdepartmental communication to optimize event execution processes.
Entertainer
Villa Side residence hotel, Kentia Hotel
Antalya,Side
06.2017 - 01.2020
- Engaged guests through interactive performances and entertainment activities.
- Performed on stage before large audiences with high-energy delivery.
- Sang popular songs to encourage crowd participation in sing-alongs.
- Utilized improvisation skills to enhance overall show quality.
- Conducted sound checks prior to each performance for optimal audio clarity.
- Adapted content based on audience age and demographics to maximize engagement.
- Played diverse repertoire of piano music in hotel lobby, minimizing repetition.
- Provided support services for fellow entertainers during performances.
Education
High School Diploma -
Akdeniz Anatolia High School
Turkiye,Antalya,Konyaalti06-2018
Bachelor of Arts - Psyhologhy , English Literature
Pamukkale University
Turkiye,DenizliSkills
- Conflict resolution and problem solving
- Event coordination and multitasking
- Communication skills and attention to detail
- Performance evaluation and feedback
- Self-motivation and reliability
- Teamwork and collaboration
- Professionalism in customer service
Affiliations
- Small Scale Commercial Modelling
- Small Scale Influencer status on social media in terms of commercial business
- Have been working out and boxing since 17.
- Playing guitar and singing for 10 years.
- Speaking 5 languages that changes the way of thinking and acting.
- Great skills at communicating and human relationships
Languages
Turkish
Native/ Bilingual
English
Full Professional
German
Professional
Russian
Limited
Estonian
Elementary
Timeline
Game Presenter
Yolo Group Bombay Live Studio
09.2022 - 03.2024
Entertainment Manager
Limak Limra
03.2020 - 07.2022
Entertainer
Villa Side residence hotel, Kentia Hotel
06.2017 - 01.2020
High School Diploma -
Akdeniz Anatolia High School
Bachelor of Arts - Psyhologhy , English Literature
Pamukkale University
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