Muhraty Melek

• Assisted over 60 customers daily by answering questions and complaints.
• Operated computers and fax machines to send and receive messages to customers and coworkers.
• Warmly greeted callers and offered assistance in transferring to appropriate department or employee.
• Received incoming calls and paged individuals and departments over PA system.
• Handled customer complaints using strong engagement, research and issue-resolution skills.

• Taught children to organize toys, wash hands, and share by leading by example.
• Sanitized tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Supervised young children during playtime hours.

Supervise children during work hours.

• Played games, worked on puzzles, and read books to young children.
• Prepared healthy, age-appropriate snacks and meals.
• Communicated positively with children and guardians.