Mujtaba Zahid
Seattle
Summary
Accomplished professional with a proven track record at Amazon, adept in security and customer service. Excelled in emergency response and customer engagement, enhancing safety and satisfaction. Skilled in Word & Excel, streamlined inventory management, and consistently surpassed sales targets. Cultivated strong stakeholder relationships, demonstrating exceptional communication and strategic selling abilities.
Overview
1
1
Certification
Work History
Security Officer
Afghan Star
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Associate
Amazon
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Education
High School Diploma -
Brashear High School
Pittsburgh, PA06.2023
Skills
Security
Customer Service
Interpretation
Word & Excel
Certification
High School Diploma
Timeline
Security Officer
Afghan Star
Associate
Amazon
High School Diploma -
Brashear High School
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