Summary
Overview
Work History
Education
Skills
Certification
Art, gardening
Additional Information
Timeline
Accomplishments
Work Availability
Software
Interests
Generic

Mullai Mathivanan

Frisco,TX

Summary

Organized employee with working knowledge in document formatting and layout. Proficient in word processing and presentation software. Reliable with strong work ethic. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification
4
4
Languages

Work History

Auto Typist

State Farm
02.2022 - Current
  • Generated specific cancellation letters using UT tool and processed policy transactions for existing business in ConnecZ Mainframe application
  • Consistently utilized resources including job aids, standard work, OneNote, and Microsoft Teams
  • Rerouted letters for corrections to Underwriters when information is inaccurate.

Adult Education Student Ambassador

Heartland Community College
06.2021 - 08.2021
  • Attend calls and answer questions to students regarding courses
  • Directed walk-in students to exams and orientations
  • Coordinated with students and adult education for enrolment, educational and professional requirements
  • Coordinated event locations for registrations and courses.

Customer Web Chat Support

Hinduja Global Solutions
11.2018 - 04.2020
  • Worked as Customer service representative in web chat support for cargurus.com
  • Responded to up to six customers at a time on chat providing customers with details on cars.

Instructional Designer

NIIT, K-12
08.2003 - 02.2007
  • Worked with the Educational Research and Training department as an Instructional Designer
  • Illustrated content for various subjects using Microsoft windows office products
  • This project focused on developing computer-based training materials for schools.

Education

Master of Computer Application -

University of Madras
04.2003

Bachelor of Physics -

University of Madras
10.1999

Skills

Work independently

  • Document Formatting
  • Deadline-oriented
  • Team player attitude
  • Data Entry
  • Document Typing and Formatting
  • Documentation preparation
  • Excellent grammar

Certification

  • Certified SAFe 5 Scrum Master
  • Academic English Language Program–Heartland Community College

Art, gardening

I love painting in Oil and watercolors. My art was chosen to be displayed in the art gallery in Illinois.

I love to have indoor and outdoor plants. Especially I love to grow my own vegetables for our food.

Additional Information

I am good with Microsoft Word, Excel and Connecz. Also I am a learner.

Timeline

Auto Typist

State Farm
02.2022 - Current

Adult Education Student Ambassador

Heartland Community College
06.2021 - 08.2021

Customer Web Chat Support

Hinduja Global Solutions
11.2018 - 04.2020

Instructional Designer

NIIT, K-12
08.2003 - 02.2007

Master of Computer Application -

University of Madras

Bachelor of Physics -

University of Madras

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft office

Application software

Interests

Editing documents Technical assistance IT support

Mullai Mathivanan