Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mulu Chere

Aldie,VA

Summary

Dynamic and dedicated professional with a strong work ethic and a proven track record at Exxon Mobil. Expert in guest relations and complaint resolution, consistently enhancing customer satisfaction. Recognized for maintaining cleanliness and safety while optimizing inventory management, ensuring a seamless experience for all guests. A reliable team player committed to excellence.

Overview

20
20
years of professional experience

Work History

Attendant

Exxon Mobil
01.2021 - Current
  • Responded to customer requests efficiently and with knowledgeable assistance. facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Managed inventory of supplies, ensuring all necessary items were always available for guest use.

Attendant

Exxon Mobil
06.2005 - 12.2020
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
  • Utilized strong interpersonal skills to establish rapport with guests.
  • Optimized scheduling, accommodating guest requests and preferences to enhance their stay.

Education

Gojam High School
Ethiopia

Skills

  • Strong work ethic
  • Team player attitude
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Guest relations
  • Cleaning procedures
  • Safety awareness
  • Supply restocking
  • Quality assurance
  • Complaint resolution

Languages

English
Full Professional
Amharic
Full Professional

Timeline

Attendant

Exxon Mobil
01.2021 - Current

Attendant

Exxon Mobil
06.2005 - 12.2020

Gojam High School

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