Mulutsehay Mengistu

• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• worked closely with regional and international customers and solved their problems.

• Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
• Analyzed NOTAM requests for effects on AIP and authorized requisite amendments, including incorporating permanent NOTAM into AIP and issuing relevant NOTAM and TRIGGER NOTAM.
• Ensured accuracy by preparing AIP supplements and aeronautical information circulars (AIC), and by maintaining records and checklists to track amendments / supplements.
• Managed and maintained AIS / NOTAM database by collecting raw data from reliable sources and airline agencies to disseminate accurate information, and prepare monthly statistical reports.
• Achieved compliance with ICAO / AIS quality control standards by preparing and editing paper and electronic documents in line with regulations and recommendations.

• Skilled at working independently and collaboratively in a team environment.

• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
• Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
• Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
• Assisted in budget planning and cost control measures, contributing to the overall financial success of the establishment.

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• Maintained database systems to track and analyze operational data.
• Processed flight plans and related data, ensuring accuracy and efficiency.
• Prepared and distributed NOTAM summaries, updated checklist of incoming / outgoing NOTAM, and maintained records of NOTAM requests and publications.

• Prepared flight route information and other essential aeronautical data, updating flight manual and computer flight plans, and obtaining pre-flight / in-flight information to meet customer service needs.
• Verified operational flight plans and transmitted by AMHS to ATS units in a timely manner.
• Encoded/Decoded NOTAMs for operational uses.

• Completed journal entries for daily arrival,departure and overflights in the Ethiopian airspace.
• Communicated with adjacent Flight Information Regions (FIRs) through radio and transferred/received aircraft movement data at real time
• Informed flying pilots of any runway closures, bad weather or other critical information
• Alerted the airport response team whenever there is an aircraft emergency.