Mumuni Musah
The Bronx,NY
Summary
Compassionate and conscientious Clinical Professional with experience in the healthcare environment caring for patients. Effective analytical skills provide solutions to initiate practical solutions for complex challenges. Excellent communication and interpersonal skills build positive relationships with internal and external customers.
Overview
16
16
years of professional experience
Work History
Rideshare Driver
Philadelphia/ New York
12.2015 - Current
- Communicates clearly and effectively with passengers
- Confirming passenger's destination, verifying specific instructions and addressing any concerns passenger have during rides
- Resolving issues that may arise during rides in calm and professional manner
- Addressing passenger concerns promptly and, if necessary, contacting rideshare platform's support team for assistance.
Intern
University Hospital of Brooklyn, Information Services
06.2022 - 03.2023
- Assisted with implementing and integrating various healthcare information systems, such as electronic health record (EHR) systems and computerized physician order entry (CPOE)
- Helped optimized clinical workflows and processes by identifying inefficiencies and proposing system enhancements
- Managed and analyzed healthcare data, implemented data standards, performed data cleansing ensuring its accuracy, security, and compliance with privacy regulations
- Drafted training materials, presentations and familiarized with training healthcare staff on how to effectively use information systems, including documenting patient information, accessing test results, and utilizing clinical decision support tools
- Assisted with ongoing maintenance and support for healthcare information systems, including troubleshooting technical issues, applying software updates, and ensuring system stability and performance.
Guest Services Representative
Club Quarters Hotel
02.2011 - 11.2015
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions and managed customer complaints and rectified issues to complete satisfaction
- Communicating guest requests or preferences to relevant departments to ensure guest satisfaction
- Managed front desk area, including answering phone calls, responding to emails, and performing administrative tasks such as managing guest profiles, updating guest information, and handling billing inquiries.
Pharmacy Storekeeper
Regional Hospital
06.2007 - 11.2010
- Checked medications for content, accuracy and completeness of drug packaging and labeling and adhered to pharmacy laws and code of ethics
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Education
Bachelor of Arts - Economics
University of Cape Coast
Cape Coast, GhanaMaster of Science - Medical / Clinical Informatics
SUNY Downstate Medical Center
Brooklyn, NY05.2023
Skills
- Entity-Relational modeling (ER)
- Oracle Relational Database Management Systems (ORDMS)
- Data Visualization
- Clinical Workflow design
- SQL, Python ,Tableau and SAS
Software
Timeline
Intern
University Hospital of Brooklyn, Information Services
06.2022 - 03.2023
Rideshare Driver
Philadelphia/ New York
12.2015 - Current
Guest Services Representative
Club Quarters Hotel
02.2011 - 11.2015
Pharmacy Storekeeper
Regional Hospital
06.2007 - 11.2010
Bachelor of Arts - Economics
University of Cape Coast
Master of Science - Medical / Clinical Informatics
SUNY Downstate Medical Center