Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Munga Ramya

Oak Creek,WI

Summary

Professional, enthusiastic and active performer in delivering right and quality output within stipulated time. Strong contributor in any project initiation and accomplishing successful project results. Flexible for all working environments and I consider my self Hardworking and self-motivated.

Dependable professional with several years of helpdesk experience. Successfully assists end-users with complex technical issues. Communicates complicated concepts clearly and professionally handles wide-ranging questions.

Overview

4
4
years of professional experience
1
1
Certification

Work History

IT Enterprise service desk Analyst

Wipro Limited
08.2022 - Current

Customer support Executive (Non voice)

Startek India Private Limited
01.2021 - 07.2022

Education

Bachelor of Degree - Computers

Sri Gowthami Degree College
Chirala
01.2022

Intermediate -

Sri Gowthami Jr College
Chirala
01.2018

High School -

Sri Geethanjali High school
Epurupalem, Prakasam District
01.2016

Skills

  • HTM
  • PHP
  • ServiceNow
  • IT service connect
  • SSCM
  • AWS
  • Windows
  • Linux
  • Quick Learner
  • Team Player
  • People Management
  • Design Thinking
  • Integrity
  • Self-Motivated
  • Critical Thinking

Certification

Google Digital Marketing Unlock, 11/22/21

Volunteer Experience

  • Student Volunteer at national social scheme organization, participated in several rural development activities.
  • Volunteered in blood donation and Haritha-Haram camps.

Timeline

IT Enterprise service desk Analyst

Wipro Limited
08.2022 - Current

Customer support Executive (Non voice)

Startek India Private Limited
01.2021 - 07.2022

Bachelor of Degree - Computers

Sri Gowthami Degree College

Intermediate -

Sri Gowthami Jr College

High School -

Sri Geethanjali High school
Munga Ramya