Summary
Overview
Work History
Education
Skills
Timeline
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Muninea Sam

Santa Rosa,CA

Summary

Experienced table games dual rate with a proven track record in enhancing game flow and player satisfaction. Known for attention to detail and reliability, fostering welcoming environments that drive customer loyalty and repeat visits.

Overview

7
7
years of professional experience

Work History

Table Games Dual Rate

Graton Resort & Casino
Rohnert Park, California
03.2024 - Current
  • Supervised table games operations and ensured compliance with gaming regulations.
  • Implemented operational improvements to enhance game flow and player satisfaction.
  • Conducted regular audits of table games to ensure accuracy in payouts and reporting.
  • Provided exceptional customer service, fostering a welcoming environment for all guests.
  • Coordinated with management to resolve guest disputes and enhance satisfaction.
  • Supervised high-limit gaming tables all the time.
  • Assisted customers with questions about rules or procedures for various table games.

Casino Table Games Dealer

Graton Resort & Casino
Rohnert Park, California
11.2018 - 03.2024
  • Completed day-to-day duties accurately and efficiently.
  • Dealt various table games, including roulette, high-limit blackjack, and salon baccarat, all specialty games.
  • Provided excellent service and attention to customers.
  • Provided exceptional customer service to foster repeat visits.
  • Engaged players and maintained a friendly gaming environment.
  • Maintained accurate records of transactions and payouts.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.

Education

Bachelor of Science - Financial & Banking

National University of Management
Phnom Penh Cambodia
07-2014

Skills

  • Attention to detail
  • Quick learner
  • Customer service excellence
  • Reliability and punctuality
  • Bilingual languages
  • Cash handling expertise
  • Team collaboration

Timeline

Table Games Dual Rate

Graton Resort & Casino
03.2024 - Current

Casino Table Games Dealer

Graton Resort & Casino
11.2018 - 03.2024

Bachelor of Science - Financial & Banking

National University of Management

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