Muntasir Mamun

• Responded to passenger concerns and complaints politely and professionally.
• Developed strong communication skills while interacting with diverse groups of riders daily.
• Followed company guidelines and policies when interacting with passengers.
• Assisted passengers with loading and unloading luggage for enhanced customer care.

• Enhanced customer satisfaction by delivering orders promptly and accurately.
• Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
• Maintained a high rating as a delivery driver by consistently providing friendly and professional service.

• Managed supply chain functions for deli supplies, ingredients and merchandise.
• Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
• Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.

GPA: 3.43