Murie Casillas
Redlands,CA
Summary
Experienced administrative and customer service expert with more than 5 years in diverse environments, including office support and food service. Strong skills in multitasking, scheduling, and client relations contribute to operational efficiency. Dedicated to providing outstanding service and thriving in fast-paced settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager / Administrative Assistant
Haven Cleaning and Restoration
09.2021 - 09.2025
- Promoted from Administrative Assistant to Project Manager based on performance
- Coordinated job schedules, customer communication, and site visits
- Maintained vendor relationships, processed invoices, and tracked inventory
- Oversaw office operations: document management, emails, faxes, and meetings
- Managed bookkeeping, payroll tracking, and QuickBooks operations
- Laid off
Barista
Redlands University
08.2021 - 10.2021
- Prepared high-quality beverages and food items in a fast-paced environment
- Provided excellent customer service to students and faculty
- Maintained cleanliness and followed health safety standards
- Left position due to promotion opportunity at previous employer
Shift Lead
Saku Ramen
02.2021 - 08.2021
- Managed employee scheduling and daily operations
- Trained new hires and supervised service flow
- Handled customer conflict resolution and enforced company policies
- Reviewed employee performance and supported upper management
Assistant Manager
Venezia Pizza
02.2019 - 12.2019
- Assisted manager in daily operations and customer satisfaction
- Maintained cleanliness and food safety compliance
- Supervised staff and helped train new employees
- Performed cash handling, deposits, opening/closing duties
- Provided full bar service including pouring, mixing, and serving beverages
Education
High School Diploma - undefined
Citrus Valley High School
Redlands, CA06.2018
Skills
- Project Coordination
- Administrative Support
- Customer Service
- Scheduling
- Team Leadership
- Inventory Management
- Bookkeeping
- QuickBooks
- Microsoft Excel
- Payroll
- CRM Software
- Food Safety
- Shift Management
- Conflict Resolution
- Cash Handling
- Bar Service
Certification
CPR Certified – ID# CA20619
Timeline
Project Manager / Administrative Assistant
Haven Cleaning and Restoration
09.2021 - 09.2025
Barista
Redlands University
08.2021 - 10.2021
Shift Lead
Saku Ramen
02.2021 - 08.2021
Assistant Manager
Venezia Pizza
02.2019 - 12.2019
High School Diploma - undefined
Citrus Valley High School