I am detail-oriented team player with strong customer sercvice and organizational skills.
Ability to multi-task, willingness to take on added responsibilities to meet team goals.
Assisted customers with financial hardships to prevent defaults on their mortgage loan.
Performed and proposed several plans and strategies to put the mortgage loan back in good standing.
Reviewed and submitted financial documentation to assess which solution was best for the customer.
Called and contacted potential mortgage loan borrowers to complete loan application.
Provided an exceptional level of customer service.
Set up maintained loan files.
Reviewed credit history, financial bank statements, paystubs, assets and liabilities.
Filed necessary documents in home buyers folders.
Completed quality control reviews on residential loan files.
Ensured all loans files are properly signed and documented.
Submitted broker packages for final approval.
Pulled brokers credit reports and net worth.
Included all broker license requirements in all states.
Broker Compliance, Strong Excel, Power Point, Microsoft Office and Microsoft Outlook, Typing
Written and verbal communication skills, customer service skills