Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Murilo Acherman

New York,NY

Summary

Experienced with vehicle management and guest services in high-paced environments. Utilizes effective communication and problem-solving skills to swiftly address client needs. Track record of maintaining safety and efficiency while delivering exceptional customer service.

Overview

12
12
years of professional experience

Work History

Valet

Honda Producoes
03.2022 - 06.2025
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Answered guest's questions about property amenities and services.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Provided punctual, polite valet services to uphold professional standards.

Vehicle Operator

Tesla
09.2020 - 01.2022

• Drive an engineering vehicle in a designated area for data collection, 5 to 8 hours daily.
• Start/Stop recording devices and perform minor equipment/software debugging as needed.
• Analyze and report on the quality of data collected during each shift.
• Write detailed daily drive reports documenting observations and issues
• Ensure the vehicle’s safety and operational status before every shift.


Valet

Park One
05.2017 - 07.2020
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.

Sales Associate

M&J Trimming
01.2014 - 01.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Parking Attendant

Icon Parking
01.2013 - 01.2014
  • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.

Education

High School Diploma -

Forest Hills High School -
Queens, NY
12-2013

Skills

  • Customer service and support
  • Customer communication
  • Efficient work ethic
  • Patience and composure

Languages

Spanish
Professional Working
Portuguese
Native or Bilingual

Timeline

Valet

Honda Producoes
03.2022 - 06.2025

Vehicle Operator

Tesla
09.2020 - 01.2022

Valet

Park One
05.2017 - 07.2020

Sales Associate

M&J Trimming
01.2014 - 01.2015

Parking Attendant

Icon Parking
01.2013 - 01.2014

High School Diploma -

Forest Hills High School -
Murilo Acherman