Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Murlischa Jenkins

Port Saint Lucie,USA

Summary

Dynamic District Manager with extensive experience in overseeing operations and sales for diverse retail locations. Track record of implementing effective strategies that boost revenue and enhance customer engagement. Proficient in team leadership, coaching, and cross-training to prepare employees for future challenges. Committed to creating inviting environments that drive sales and customer loyalty.

Overview

18
18
years of professional experience

Work History

District Manager

Keurig Dr Pepper
Orlando, FL
01.2017 - Current
  • Supervised Account Managers and Merchandisers to align scheduling with business needs.
  • Maintained accurate payroll records, ensuring timely processing for all employees.
  • Coached and trained direct reports to enhance performance and skill sets.
  • Developed customer account contacts, increasing product availability within assigned markets.
  • Monitored business activities to ensure compliance with contractual agreements.
  • Formulated action plans to achieve annual objectives effectively.
  • Identified key decision-makers for account management, optimizing marketing program coordination.
  • Managed daily operations across multiple retail locations, driving beverage distribution efficiency.

Director of Operations

Cannon Energy Drinks DBA Kapoya Energy Drink
Port St. Lucie, FL
01.2015 - 07.2016
  • Developed sales and operations territory, enhancing retail promotions for optimal customer service.
  • Managed personnel decisions for 15 associates, including coaching, recruitment, and discipline.
  • Communicated retail activities and promotional plans to Retail Team for effective execution.
  • Built relationships across multiple levels, influencing key decisions with management and operations.
  • Established policies for production, pricing, and distribution to ensure process consistency.
  • Increased sales volume in southeast region through negotiation of shelf space and displays.
  • Streamlined daily operations in energy drink production and distribution processes.
  • Oversaw compliance with health regulations while maintaining high service quality.

Merchandising Supervisor

Pepsi Beverages Company
Pompano Beach, FL
06.2010 - 08.2014
  • Organized engaging front-facing displays that increased revenue and attracted customers.
  • Monitored inventory levels to ensure stock availability at all times.
  • Trained team members on merchandising standards and effective product placement.
  • Inspected outlets for adherence to merchandising standards and maintained point-of-sale advertising.
  • Coached and counseled merchandisers on performance expectations and productivity metrics.
  • Created promotional campaigns that generated customer interest in specific products.
  • Developed relationships with key stakeholders including suppliers, buyers, and store managers.
  • Analyzed competitor activities to adjust merchandising strategies accordingly.

Launch Setup and Service Manager

OneCommand
Cincinnati, OH
10.2007 - 11.2009
  • Drove account setup and management processes to enhance sales growth through need anticipation.
  • Implemented targeted promotional programs that optimized revenue amid market saturation.
  • Executed multi-channel marketing campaigns, successfully expanding customer reach and securing key pharmaceutical accounts.
  • Collaborated with customers and OneCommand as liaison to support successful product launches.
  • Conducted bi-monthly customer engagements to pinpoint upsell opportunities and maintain satisfaction levels.
  • Presented via phone and WebEx to drive account revenue increases effectively.
  • Achieved reduction in marketing solution lead time from 60 days to 21 days within automotive dealerships.
  • Managed daily operations, ensuring effective handling of service requests and team scheduling.

Education

Some College (No Degree) - Chemical Engineering/Computer Science

Knoxville College
Knoxville, Tennessee

Some College (No Degree) - Management Information Systems

Cincinnati State
Cincinnati, Ohio

Skills

  • Payroll processing and administration
  • Team collaboration and development
  • Employee training and onboarding
  • Retail operations management
  • Customer relationship strategies
  • Sales strategy formulation
  • Market research and analysis
  • Compliance oversight and monitoring
  • Effective communication skills
  • Problem-solving techniques
  • Performance coaching and feedback
  • Inventory control and management
  • Data analysis and reporting
  • Relationship building techniques
  • Promotional planning strategies
  • Budget preparation and forecasting
  • Staff development initiatives
  • Policy enforcement mechanisms
  • Conflict resolution strategies
  • Leadership development programs
  • Project management methodologies
  • Human resource practices
  • Advertising campaign management
  • Staffing oversight processes
  • Budgeting expertise
  • Sales orientation focus
  • Leadership capabilities assessment
  • Group presentation skills
  • Sales performance reporting
  • Operational improvement initiatives
  • Operational oversight functions
  • Territory management strategies

Awards

2021 KDP Southeast Elite Q1 and Q2, 2021 KDP Tarpon Challenge Winner, 2020, 2021 KDP Evan Sales Incentive, 2020, 2021 KDP Summer CSD Sales Incentive, 2020, 2021 Vitacoco Sales Incentive, 2012, 2013, 2014 PBC Top Gun, 2011 PBC Outstanding Sales of Small Format Period 4, 7, 8, 2010 PBC Outstanding Sales of Small Format Period 11, 2011 PBC Best of the Best, 2011 & 2010 PBC Dr. Pepper Incentive Winner

Timeline

District Manager

Keurig Dr Pepper
01.2017 - Current

Director of Operations

Cannon Energy Drinks DBA Kapoya Energy Drink
01.2015 - 07.2016

Merchandising Supervisor

Pepsi Beverages Company
06.2010 - 08.2014

Launch Setup and Service Manager

OneCommand
10.2007 - 11.2009

Some College (No Degree) - Chemical Engineering/Computer Science

Knoxville College

Some College (No Degree) - Management Information Systems

Cincinnati State