Murphy Barnum
Summary
Hospitality Management student with strong communication and customer service skills. Demonstrates adaptability through training new staff and creating enjoyable guest experiences in fast-paced environments. Committed to delivering premium service across various hospitality sectors.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
GameDay Spirit
Urbana-Champaign
10.2025 - Current
- Process customer transactions efficiently using point-of-sale systems at 2 Illinois merchandise stores
- Greeted customers and answered any questions they had about the store's products and services.
- Assist customers with product inquiries and recommendations.
- Ensure store cleanliness and organization throughout shifts.
Hostess
Levy
Chicago
10.2024 - Current
- Led hosting operations at two premium clubs for Bulls and Blackhawk's, ensuring a seamless guest experience.
- Trained new host staff on procedures and customer service standards.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Bussed tables to support servers during peak times.
- Maintained cleanliness and orderliness of coat check area.
Server Assistant/Hostess
Levy
Chicago
04.2022 - Current
- Assisted servers at all-inclusive premium club at Chicago White Sox field, ensuring seamless service delivery.
- Trained new staff on operational procedures and customer service protocols.
- Built positive relationships with other front-of-house and kitchen staff.
- Assisted servers promptly with their requests to ensure smooth operations.
Education
Bachelor of Science - Hospitality Management
University of Illinois
Urbana-Champagne, IL05-2027
Associate of Arts - South Holland, IL
South Suburban Community College
South Holland, IL05-2024
Skills
- Customer service excellence
- Attention to detail
- Time Management
- Task organization
- Adaptability/Flexibility
- Effective communication
Certification
- Safety and Food Manager Certification (ServeSafe), Sufficient food safety knowledge to protect against food borne illnesses
- Allergen Awareness Training Certificate, Understand allergen awareness and know how to prevent cross-contamination
- Alcohol Training Certificate (ServeSafe), Understand and know how to provide safe and responsible alcohol service
Timeline
Cashier
GameDay Spirit
10.2025 - Current
Hostess
Levy
10.2024 - Current
Server Assistant/Hostess
Levy
04.2022 - Current
Bachelor of Science - Hospitality Management
University of Illinois
Associate of Arts - South Holland, IL
South Suburban Community College