Mursal Faizi
Midwifery
Union City,CA
Summary
Results-driven Seller known for high productivity and efficient task completion. Specialize in customer relationship management, sales strategy implementation, and negotiation skills. Excel in communication, adaptability, and problem-solving to drive sales growth and meet targets.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Seller
Eagle Eyes Jewerly
Kabul , Afghanistan
2018.03 - 2019.12
- Greeting and assisting customers who enter the jewelry store, and establishing a friendly rapport
- Helping customers select appropriate jewelry pieces by offering advice and making suggestions
- Cleaning and maintaining displays, ensuring items are properly arranged and organized
- Verifying the authenticity and quality of items, and ensuring proper care and handling
- Processing sales transactions, including accepting payment and providing receipts
- Maintaining accurate inventory and product information, using computerized systems where necessary
- Responding to customer inquiries and complaints, and resolving them to the satisfaction of both parties
- Meeting sales targets and contributing to team goals by remaining updated on product trends and promotions
- Participating in staff meetings and trainings, and contributing to the overall success of the jewelry store
Administrative Assistant
ZGC
Kabul , Afghanistan
2016.07 - 2017.12
- Answer and direct phone calls
- Organize and schedule appointments
- Plan meetings and take detailed minutes
- Write and distribute email, correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies and research new deals and suppliers
- Maintain contact lists
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers
Receptionist
Zgc
Kabul , Afghanistan
2015.01 - 2016.06
- Greet clients as soon as they arrive and connect them with the appropriate party
- Answer the phone in a timely manner and direct calls to the correct offices
- Create and manage both digital and hardcopy filing systems for all partners
- Make travel arrangements and schedule meetings based on all partners' itineraries
- Deal with bookings by phone, e-mail, letter, fax, or face-to-face
- Complete procedures when Guests arrive and leave
- Prepare bills and take payments
- Take and pass on messages to Guests
- Deal with special requests from Guests
- Answer questions about what the hotel offers and the surrounding area
- Deal with complaints or problems.
- Answer telephone calls and take messages or forward calls
- Schedule and confirm appointments and maintain event calendars
- Check visitors in and direct or escort them to specific destinations
- Inform other employees of visitors' arrivals or cancellations
- Enter customer data and send correspondence
- Copy, file, and maintain paper or electronic documents and records
- Handle incoming and outgoing mail
Education
Bachelor of Science - Midwifery And Anesthesia
Ghazanfar Insitute of Health Services
Kabul 06.2013 - 06.2015
Skills
- Customer Engagement
- Sales Techniques
- Social Media Marketing
- Inventory Management
- Ms.office
- Networking
- Data Entry
- Preparing Report
- Medical
- Anesthesia
- Dialyses
- Phlebotomist
- Shipping
- Cash Handling
Languages
English
Limited
Persian
Professional
Pashto
Professional
Hindi
Professional
Timeline
Seller
Eagle Eyes Jewerly
2018.03 - 2019.12
Administrative Assistant
ZGC
2016.07 - 2017.12
Receptionist
Zgc
2015.01 - 2016.06
Bachelor of Science - Midwifery And Anesthesia
Ghazanfar Insitute of Health Services
06.2013 - 06.2015
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