Focused Quality Analyst experienced in developing and executing manual and automated test cases. Highly proficient in testing tools, systems and software.
Overview
14
14
years of professional experience
Work History
Business Process Quality Analyst
Daimler Truck North America
03.2022 - Current
Supporting AM loading over 10k parts monthly into Paragon in a daily base of two loads a day
Analyzing YRD60 load by working with BOM team searching for VMRS codes, Vendor codes and weights on replacement unused and new parts to be re-added into SAP
Create Re-structure-break chain in Supersede
Supersedes chain direction- MIP and Retail
Create PIR's (Changing & updating Vendor) for suppliers
Set up and making updates on parts for VMRS, Weight and Description in SAP & IMS
Life Cycle Management (LCM) Activate and Deactivate DTNA parts for dealers
Assisting different departments inside Aftermarket such as Planning, pricing, purchasing, Marketing, DDE & TBB, and Direct Ship.
Financial Solutions Representative
First Tech Federal Credit Union
10.2020 - 02.2022
Assisting members with routine and complex financial transactions, such as deposits, withdrawals, and payments, efficiently and accurately
Making and holding appointments with members to review their accounts in order to maximize their benefits and finances
Performing follow-up activities to continue member satisfaction and strong relationships
Connecting members with other departments to fulfill their financial needs, such as referrals to mortgage, insurance, home equity, and investments departments
Worked closely with PFR teammates for creative problem solving, OMNI assistance, systems knowledge and member escalations.
Delivery Driver
Amazon
08.2020 - 09.2020
Delivering 200+ packages 8 hours daily safely and efficiently to residential and business locations.
Financial Assistant
Northwest Town car Service
09.2019 - 03.2020
Logging and keeping record of financial data onto Excel
Assisting customers with financial charges.
Marketing and Sales Intern
Sky High Executives
06.2018 - 08.2018
Participating in marketing events and provide face-to-face interactions with clients in order to fully inform them about the brand.
Travel Agent
Al-Hazim Travel and Cruises
03.2010 - 07.2013
Working with 20 flights traveling around the world per week
Ensuring all crew members and passengers complete paper credentials
Preparing and filing domestic and international flight plans
Addressing passenger questions and concerns
Maintaining a friendly, positive attitude with distressed passengers.
Education
MBA - Finance
Portland State University
05.2026
B.S Business Administration: Finance -
Portland State University
03.2020
Skills
Financial analysis and data research
Filing and data archiving
Proficient in Microsoft Word, Excel, PowerPoint and Power BI
International sales support
Bilingual (English & Arabic)
Tableau
Salesforce
SAP (QPF-PPF)
IMS
Nimbus 2013
Winshuttle Studio License
Masse
Leadership Experience
Imam Mahdi Center, 01/2015, Current, Handling organization and program scheduling of religious events, managing donations intended for underprivileged people.
Great Prophet Muhammad Group Leader, 04/2016, 03/2020, Hosting cultural and religious events.Participating in feed the homeless projects.
Arab Persian Student Organization Student Group Leader, 04/2016, 03/2020, Hosting and organizing various events: comedy night, Persian new year, pre-health information night.Hosting and organizing Saudi cultural nights.
Production Supervisor – HDEP Block Line Machining at Daimler Truck North America (Detroit Diesel Corp.)Production Supervisor – HDEP Block Line Machining at Daimler Truck North America (Detroit Diesel Corp.)