Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MUSAU KALALA-JUNIOR

DULUTH,GA

Summary

Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 10 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.

actively seeking a Human resource position in a progressive organization to utilize my expertise in customer service,data handling, database organization, inventory tracking, medical terminology, and general administrative duties.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Piedmont Hospital
09.2017 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Enhance customer satisfaction with prioritizing conflicting demands and working with attention to detail.
  • Resolve customer conflict and handle request in a timely manner
  • Maintained clean and safe environment to promote patient safety and comfort.

HR Assistant Manager

Perdue Farms
Snellville, GA
08.2014 - 03.2016
  • Handled payroll
  • Increased production by ensuring the accurate recording and quality control of product.
  • Created and maintained an environment that is good for retaining associates
  • Supported and promoted the company's annual People, Products, Profitability, and Planet goals through effective and efficient communication, planning, and coaching of the team.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Resolved issues quickly to maintain productivity goals.
  • Managed internal operational standards and productivity targets.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Paid attention to detail while completing assignments.

Warehouse Manager

Skipper Logistics
11.2012 - 06.2014
  • Contributed to continuous improvement and problem solving by effectively working with a production team and collaborating with other teams
  • Maintained neat and orderly conditions in the work environment while helping maintain and promote safe conditions
  • Operated assigned equipment in a safe, effective and efficient manner by following processes and procedures and taking appropriate action when unusual conditions occur.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Education

Bachelor of Business Management -

Karnataka University
New, Delhi

Associate of Applied Science - Human Resources Management

Interactive College of Technology
Chamblee, Georgia
04.2023

Diploma - Medical Office Management

Interactive College of Technology
Atlanta, GA
07.2020

Skills

  • Patient Service
  • Cultural Awareness
  • Hospice and Palliative Care
  • Acute and Rehabilitative Care
  • Enhanced IT troubleshooting
  • Microsoft word & power point
  • Linux & excel
  • Customer service

Certification

Conflict Management Customer Retention EKG Basic Interpretation (Certification) Independent System Management Task Delegation Problem Solving CPR Certification

Languages

French
Full Professional
Swahili
Native or Bilingual
Hindi
Professional Working
English
Full Professional

Timeline

Patient Care Technician

Piedmont Hospital
09.2017 - Current

HR Assistant Manager

Perdue Farms
08.2014 - 03.2016

Warehouse Manager

Skipper Logistics
11.2012 - 06.2014

Bachelor of Business Management -

Karnataka University

Associate of Applied Science - Human Resources Management

Interactive College of Technology

Diploma - Medical Office Management

Interactive College of Technology

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