MUSHAB SAMIR
Springfield,USA
Summary
Dependable Direct Support Counselor with strong documentation and individualized counseling skills. Experienced in daily living assistance and behavioral support, committed to enhancing personal development and fostering collaboration with families and providers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Support Counselor
Berkshire County Arc
Springfield, MA
05.2024 - Current
- Assisted individuals with daily living tasks including bathing, grooming, and dressing.
- Encouraged behavioral change and supported personal development.
- Maintained accurate documentation in compliance with HIPAA guidelines.
- Helped with household duties such as cleaning, laundry, and shopping.
- Collaborated with providers and families to ensure consistent support.
Direct Support Counselor / Site Manager
Servicenet
Springfield, MA
02.2022 - 09.2024
- Helped individuals recognize negative thinking patterns and distress symptoms.
- Created individualized counseling plans for diverse clients.
- Documented client progress while maintaining confidentiality.
- Assisted with bathing, dressing, grooming, housekeeping, and shopping.
Manager
Le Souk
Springfield, MA
09.2017 - 01.2022
- Trained employees and ensured role coverage.
- Assigned tasks for optimal team performance.
- Hired qualified candidates and conducted inventory assessments.
- Improved customer satisfaction and profitability.
Amazon Courier
Throneroom DSP / Amazon
Holyoke, MA
08.2021 - 12.2021
- Routed deliveries efficiently and met tight delivery schedules.
- Responded to customer inquiries and monitored vehicle maintenance.
- Communicated with dispatch to report changes or delays.
Education
High School Diploma -
HCC
Holyoke, MA06-2014
Skills
- Dependable and reliable
- Individualized counseling
- Behavioral support
- Daily living assistance
- HIPAA compliance
- Documentation accuracy
- Client relationship management
Certification
- CPR / First Aid
- DPPC training
- Fire Safety
- HIPAA Training
- PABC training
- MAP certified
References
- Carriane Yao, Servicenet, Program Director, (413) 588-7398
- Mark Lewis, Berkshire County Arc, Manager, (413) 977-2464
Languages
- Arabic (Native)
- English (Bilingual)
Timeline
Direct Support Counselor
Berkshire County Arc
05.2024 - Current
Direct Support Counselor / Site Manager
Servicenet
02.2022 - 09.2024
Amazon Courier
Throneroom DSP / Amazon
08.2021 - 12.2021
Manager
Le Souk
09.2017 - 01.2022
High School Diploma -
HCC