Committed safety leader in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Hi, I’m
Muskan Rana
Summary
Overview
4
years of professional experience
1
Certification
Work History
SecuritasVancouver, BC
Security Supervisor
09.2021 - Current
Job overview
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Developed improved training methods with focus on public safety and officer awareness.
- Supervised team security personnel during shift.
Allied UniversalVancouver , BC
Security Officer
03.2021 - 08.2021
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Chopped LeafNorth Vancouver, BC
Food Service Supervisor
03.2020 - 02.2021
Job overview
- Maintained health and food safety standards at all stages, from storage through delivery.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Ordered new supplies and food to maintain service levels.
- Established and managed team schedules and shift assignments.
WalmartVancouver, BC
Customer Service Associate
10.2019 - 02.2020
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
Capilano UniversityNorth Vancouver
Associate Degree in Psychology from Psychology
03.2022
University Overview
Skills
- Safety and Security Regulations
- Security Officer Training
- Skilled in Conflict Resolution
- Investigative Procedures
- Team Leadership
- Shift Scheduling
- Staff Management
- CCTV Monitoring
- Certified Security Supervisor
Certification
- Basic Security Training - September 2021 to September 2024
- Occupational First Aid Level 1
May 2021 to May 2024
Respond to the most common and most life-threatening workplace first aid emergencies, including CPR, bleeding, shock, and sudden medical emergencies.
Painting and Crafting
Painting and Crafting
In my spare time I love to do painting and crafting. Painting is also helps me to sharpening my mind and boost memory skills.
Languages
English
Hindi
Punjabi
Timeline
Security Supervisor
Securitas
09.2021 - Current
Security Officer
Allied Universal
03.2021 - 08.2021
Food Service Supervisor
Chopped Leaf
03.2020 - 02.2021
Customer Service Associate
Walmart
10.2019 - 02.2020
Capilano University
Associate Degree in Psychology from Psychology