Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mustafa Abdirahman

Columbus,OH

Summary

My goal is to find a career that i can thrive and prosper in. I wish to reach new heights and break through peaks i could never imagine. Additionally i would like to show my talents, and inspire other with my hard work an ideas.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Technician/Travel Rep/Break-fix Speaclist/Vendor

BDSmktg
Miami, FL
05.2023 - 01.2024
  • Replaced defective components or parts as needed.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Managed quality control and maintained high level of customer satisfaction.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Troubleshot systems to determine appropriate resolution for reported problems with usage.

Warehouse Worker

Amazon
Columbus, OH
11.2020 - 11.2023
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Staged and sorted multiple types of products for loading.
  • Operated scanners, computers, and other equipment to track orders.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Followed established guidelines for picking orders accurately.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Recognized defective material and reported issues to management.
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.

Electrical Apprentice

Jess Howard Electric
Columbus, OH
06.2022 - 01.2023
  • Used hand tools such as wire strippers, cutters to prepare wires for connections to boxes, terminals.
  • Pulled wires through conduit runs using fish tapes or pull strings when necessary.
  • Replaced defective circuit breakers, fuses, switches, outlets, lighting fixtures and other components as needed.
  • Worked in team-based environment to accomplish projects.
  • Worked with a variety of materials including PVC conduits, copper wiring, aluminum wiring and MC cables.
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Tested electrical systems to ensure proper functioning and safety.
  • Installed conduit systems including EMT, rigid conduit, flexible conduit.
  • Maintained organization, cleanliness and safety in work areas.
  • Adhered to company standards and OSHA regulations for work site safety.
  • Completed semi-skilled and skilled work under supervision of fully qualified professionals.
  • Reviewed blueprints and electrical schematics to perform tasks to specifications.
  • Cut openings in walls or floors to accommodate the passage of pipes or electrical conduit using power saws or cutting torches.
  • Dug trenches and created holes to pull conduit and install supports.

Carpenter Apprentice

aus high school trade program
Columbus, OH
08.2021 - 06.2022
  • Cut and shaped material to specified measurements using hand tools such as saws, chisels, planes, and drills.
  • Cleaned job sites daily after completion of each task ensuring no debris was left behind.
  • Performed rough framing tasks such as laying out walls or installing studs in preparation for drywall installation.
  • Measured and marked cutting lines on materials using a ruler, pencil, and chalk line.
  • Used ladders safely when accessing hard-to-reach areas during installations.
  • Followed OSHA and corporate safety regulations and procedures.

Caregiver

Eastland Care Center
Columbus, OH
12.2020 - 06.2021
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Call Center Customer Service Representative

Teleperformance
Columbus, OH
10.2019 - 10.2020
  • Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
  • Communicated courteously with customers by telephone, email, or chat systems.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Updated customer accounts, addresses and contact information within call management databases.
  • Built sustainable relationships and engaged customers by going extra mile.

Education

High School Diploma -

The Academy For Urban Scholars
Columbus, OH
05-2022

Independence High School
Columbus, OH

Skills

  • System Installation
  • Commercial Construction Experience
  • Equipment Repair
  • Blueprint Reading
  • Inbound and Outbound Calling
  • Data Entry
  • Account Updating
  • Order Fulfillment
  • Material Handling
  • Shipping and Receiving
  • Loading and Unloading
  • Pallet Jacks
  • Sorting and Labeling
  • Mobility Assistance
  • Basic Housekeeping
  • Patient Companionship

Certification

  • driver license
  • Osha 10 construction safety and health
  • FANUC robotics
  • First aid-cpr
  • Customer service

Timeline

Technician/Travel Rep/Break-fix Speaclist/Vendor

BDSmktg
05.2023 - 01.2024

Electrical Apprentice

Jess Howard Electric
06.2022 - 01.2023

Carpenter Apprentice

aus high school trade program
08.2021 - 06.2022

Caregiver

Eastland Care Center
12.2020 - 06.2021

Warehouse Worker

Amazon
11.2020 - 11.2023

Call Center Customer Service Representative

Teleperformance
10.2019 - 10.2020

High School Diploma -

The Academy For Urban Scholars

Independence High School

Similar Profiles

CREATE PROFILE
Mustafa Abdirahman