Mustafa Al Shammari
El Cajon,CA
Summary
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
3
3
years of professional experience
Work History
Pizza Maker and Server
Lucas Pizzeria
San Diego, CA
03.2024 - Current
- Inspected workstations for cleanliness before beginning shift.
- Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Followed established recipes when creating specialty pizzas requested by customers.
- Prepared dough and sauce for pizzas according to recipes.
Door-to-Door Sales Representative
Ghost Services
San Diego, CA
01.2023 - Current
- Attended weekly team meetings to discuss sales strategies and targets.
- Provided detailed information about the products being sold and answered customer questions.
- Generated leads through cold calling prospective clients.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Conducted research into current market trends to identify opportunities for growth.
Cashier Supervisor
Captian Sams Fish and Chicken
San Diego, CA
04.2021 - 07.2023
- Developed and implemented new processes to improve customer service and sales efficiency.
- Coordinated with other departments regarding payment issues that may arise.
- Coordinated with vendors to ensure timely delivery of merchandise and supplies.
- Processed refunds and exchanges promptly according to established policies.
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Resolved customer complaints quickly and professionally, communicating with customers via email or phone as needed.
- Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
Education
High School Diploma -
Valhalla High School
El Cajon, CA06-2024
Biology
Cuyamaca College
El Cajon, CASkills
- Recipe Adherence
- Food Processing
- Portion Control
- Ingredient Preparation
- Food Safety
- Customer Service
- Phone Etiquette
- Order Preparation
- Customer Order Management
- Heavy Lifting
- Teamwork and Collaboration
- Dependable and Responsible
- Order Accuracy
- Attention to Detail
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Limited
Timeline
Pizza Maker and Server
Lucas Pizzeria
03.2024 - Current
Door-to-Door Sales Representative
Ghost Services
01.2023 - Current
Cashier Supervisor
Captian Sams Fish and Chicken
04.2021 - 07.2023
High School Diploma -
Valhalla High School
Biology
Cuyamaca College