Mustafa Alwan
Surprise,AZ
Summary
Dynamic leader with a proven track record, adept in multitasking and quality assurance. Excelled in roles requiring strong written communication and HR analytics, significantly enhancing team productivity and performance. Recognized for exceptional customer service and strategic HR management, driving organizational success.
Overview
6
6
years of professional experience
Work History
Saia Inc.
P&D CDL Driver
Phoenix, AZ
09.2023 - 11.2024
- Presented order bills and collected payments for deliveries.
- Loaded and unloaded freight, paying special attention to fragile items and carefully security every load for optimal protection and balance.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Operations Manager/HR Manager
AHMS Transport LLC
Laveen, AZ
05.2021 - 09.2023
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Prepared staff work schedules and assigned team members to specific duties.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Measured and reviewed performance via KPIs and metrics.
Team Lead/HR Manager
Walmart
Phoenix, AZ
10.2018 - 05.2021
- Worked closely with human resources to support employee management and organizational planning.
- Delegated daily tasks to team members to optimize group productivity.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
Education
Bachelor of Science - Computer Science
Liberty University
Lynchburg, VA07-2026
High School Diploma -
Cortez High School
Phoenix05-2020
Skills
- Written communication
- Multitasking
- Quality assurance
- Performance appraisal systems
- HR analytics
- Documentation accuracy
Timeline
Saia Inc.
P&D CDL Driver
09.2023 - 11.2024
Operations Manager/HR Manager
AHMS Transport LLC
05.2021 - 09.2023
Team Lead/HR Manager
Walmart
10.2018 - 05.2021
Bachelor of Science - Computer Science
Liberty University
High School Diploma -
Cortez High School
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