Mustafa Diop

• Navigated delivery routes efficiently to ensure timely package arrival.
• Maintained vehicle cleanliness and performed routine maintenance checks.
• Communicated effectively with customers regarding delivery schedules and updates.

• Safely deliver food and dairy products across routes while maintaining 100% on-time delivery rate

• Perform temperature checks, log data, and ensure FIFO rotation for product freshness

• Restock store shelves, coolers, and displays; build strong relationships with store managers

• Complete daily driver logs and vehicle inspections with zero safety incidents

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Delivered 150–300+ packages per shift in all weather conditions across the Greater Seattle area

• Consistently ranked in top percentile for customer ratings and on-time performance

• Navigated GPS routes efficiently to maximize daily stops while following strict safety protocols

• Assisted in managing daily operations of self-storage facility.
• Coordinated customer service initiatives to enhance client satisfaction.
• Oversaw inventory management and ensured accurate stock levels.

Managed daily operations, customer service, sales, and facility maintenance

• Handled cash, bookkeeping, postings, and performance evaluations

• Maintained health & safety standards and coordinated with regional team

• Stocked shelves with fresh produce, ensuring product visibility and accessibility.
• Assisted customers with product inquiries, providing friendly and knowledgeable service.
• Maintained cleanliness and organization in grocery aisles to enhance shopping experience.
• Trained new clerks on store policies, procedures, and customer service best practices.
• Participated in store events, promoting local products and sustainability initiatives effectively.

Provided outstanding customer service in a fast-paced natural foods environment

• Stocked produce and merchandise, rotated inventory, built attractive displays

• Regularly lifted 50+ lbs and kept work areas spotless to pass health inspections

• Loaded and unloaded deliveries using forklifts and hand trucks.
• Organized inventory in the warehouse for efficient access.
• Maintained cleanliness and safety standards throughout the dock area.
• Inspected incoming shipments for accuracy and quality before processing.

Operated forklift daily to load/unload trucks and move pallets

• Organized freezer, cooler, and dry storage; performed inventory control and order fulfillment

• Lifted 60+ lbs repeatedly, sorted donations, and assisted donors with excellent service