Summary
Overview
Work History
Education
Timeline
Generic

Mustafa Ghalayini

Escondido,CA

Summary

Highly motivated individual with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased sales, improving buying experience and elevating company profile with target market.

Overview

11
11
years of professional experience

Work History

Internet Sales Manager

All Auto Sales
09.2020 - Current
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Updated company website with deals and product packages.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

Account Executive

Accredited Debt Relief
06.2019 - 09.2020
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Resolved issues promptly to drive satisfaction and enhance customer service.

Sales Counselor

LA Fitness
02.2018 - 06.2019
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Generated new leads through networking and attending industry events.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Account Administrative Representative

Modis
10.2017 - 02.2018
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Store Manager

Uhaul
01.2012 - 10.2017
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Assisted in recruiting, hiring and training of team members.

Teller

U.S. Bank
07.2016 - 01.2017
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.

Sales Associate

GNC
08.2015 - 07.2016
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Education

San Diego State University
San Diego, CA

High School Diploma -

Poway High School
Poway, CA
06.2012

Timeline

Internet Sales Manager

All Auto Sales
09.2020 - Current

Account Executive

Accredited Debt Relief
06.2019 - 09.2020

Sales Counselor

LA Fitness
02.2018 - 06.2019

Account Administrative Representative

Modis
10.2017 - 02.2018

Teller

U.S. Bank
07.2016 - 01.2017

Sales Associate

GNC
08.2015 - 07.2016

Store Manager

Uhaul
01.2012 - 10.2017

San Diego State University

High School Diploma -

Poway High School

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Mustafa Ghalayini