Carl Chenault
Walnut Creek,CA
Summary
Dynamic Internet Sales Manager at BMW of San Francisco, recognized for achieving 20 car sales monthly and awarded the Profiles in Achievement Award. Expert in lead generation and customer relationship management, leveraging data analysis to enhance sales strategies and drive performance improvements. Proven ability to upsell and optimize customer satisfaction.
Overview
18
18
years of professional experience
Work History
Internet Sales Manager
BMW of San Francisco
10.2016 - Current
- Respond to Internet Leads providing customers pricing proposal on lease and purchase options
- Provided pricing to Costco Membership customer throught the Costco Auto Buying Program
- Accepted Phone Calls from Customers that inquired about specific vehicles viewed on our web page
- Handled fresh walk in customer's that wanted to inquire about a specific vehicle in stock
- Sold 20 cars per month and received the Profiles in Achievement Award from BMW of North America
General Manager
Meineke Car Car Center
Concord, California
02.2008 - 09.2016
- Assisted with the hiring of staff and managed the daily operations.
- Upsold customers on repairs when the technician would determine needed items to improve the vehicle's performance, or if mechanical work was needed to improve the vehicle's performance.
- Handled advertisement for the business in an attempt to meet monthly budget targets, and improve location performance.
Education
Bachelor of Science - Business Administration And Management
US International University
San Diego, CA 06-1987
Skills
- Internet sales
- Customer relationship management
- Data analysis
- CRM software
- Lead generation
- Market research
Team Player
- Work with a group to achieve team goals, works well with others, can provide leadership and positive reinforcement
Timeline
Internet Sales Manager
BMW of San Francisco
10.2016 - Current
General Manager
Meineke Car Car Center
02.2008 - 09.2016
Bachelor of Science - Business Administration And Management
US International University