Mustafa Haydar
Peoria,AZ
Summary
Proven sales agent with a track record of enhancing customer satisfaction and loyalty, particularly at the Peoria Panthers Store. Skilled in relationship building and problem-solving, adept at addressing customer inquiries and improving service support. Demonstrates a positive attitude and organizational skills, significantly exceeding customer service goals. Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Sell Agent
Self-employeed
01.2021 - Current
- I work with my father as a sales agent. we buy, fix, and sell cars to customers.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Advised customers about new cars and assisted customers in determining the best car for their needs.
- Adopted customer feedback in process and system improvement initiatives.
- Called prospective clients in the market area to explain products offered and qualify leads.
Customer Service/ Sell Agent
Peoria Panthers Store
08.2023 - 04.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Education
High School Diploma -
Mountain Ridge High School
Glendale, AZ05.2027
Skills
- Problem-solving skills
- Positive Attitude
- Customer service and care
- Relationship Building
- Organizational Skills
- hard worker
- Service support
- Product Sales
- Schedule Management
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service/ Sell Agent
Peoria Panthers Store
08.2023 - 04.2024
Sell Agent
Self-employeed
01.2021 - Current
High School Diploma -
Mountain Ridge High School