Summary
Overview
Work History
Education
Skills
Timeline
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Mustafa Popalyar

Bloomington,IN

Summary

Dynamic manager with a proven track record in many different roles excelling in team leadership and operations. Enhanced customer satisfaction through strategic planning and effective training. Skilled in decision-making and project management, ensuring compliance and quality in fast-paced environments. Committed to driving efficiency and excellence in service delivery.

Overview

18
18
years of professional experience

Work History

Manager

Stefanos Italian Restaurant
04.2019 - 06.2025
  • Supervised daily operations to ensure high-quality service and customer satisfaction.
  • Trained and mentored staff on best practices in food preparation and customer engagement.
  • Managed inventory to maintain optimal stock levels and reduce waste effectively.
  • Developed and implemented operational procedures to streamline restaurant workflows.

Driver

Uber Lyft
08.2015 - 07.2019

Communicated effectively with passengers, providing transportation to and from their desired

• Ensured venices were maintained in dean and excelent condition while delivering top-notch

customer service and resolving any issues promptly.

  • Loaded and unloaded vehicles, identified the most efficient routes, and demonstrated composure in high-pressure situations.
  • Followed GPS directions accurately, calculated fares correctly, and completed necessary administrative tasks efficiently.
  • Attained and maintained a flawless 5-star Uber r

Packaging Operator

Baxter Pharmaceuticals
07.2011 - 06.2013
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.
  • Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.

QA Inspector

Baxter Pharmaceuticals
03.2007 - 03.2009

Assume full responsibility for performing line clearances, ensuring practices are followed in compliance with GMP standards. Supporting audits and document control. Advising management on ways to improve operations.

Education

Masters Of Science - Criminal Justice

University of Cincinnati
Cincinnati, OH
05.2009

Bachelors Of Arts - Criminal Justice

Indiana University, Bloomington
Bloomington, IN
05.2006

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Project management
  • Strategic planning

Timeline

Manager

Stefanos Italian Restaurant
04.2019 - 06.2025

Driver

Uber Lyft
08.2015 - 07.2019

Packaging Operator

Baxter Pharmaceuticals
07.2011 - 06.2013

QA Inspector

Baxter Pharmaceuticals
03.2007 - 03.2009

Masters Of Science - Criminal Justice

University of Cincinnati

Bachelors Of Arts - Criminal Justice

Indiana University, Bloomington