Mustafa Zuberi
Guelph,ON
Summary
A recent graduate eager to seek the Student Recruitment Officer role at the University of Guelph. Excited to attract top applicants and exceed enrolment targets to new heights. Looking forward to collaborating with the Assistant Manager to drive university success through engaging presentations and strategic outreach efforts across Ontario.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
City Of Guelph
04.2023 - Current
- Assist customers by providing support, solutions and recommendations in regard to the city’s recreation services.
- Streamlined operations via interacting with customers through various channels such as phone, email or chat. Handling approximately 50-100 customers per shift.
- Handling membership registrations, renewals, or access control or recreational facilities or programs, in person or online.
- Planning, promoting and overseeing recreational events, tournaments, and special programs with focus on seamless operations.
President of Guelph Young Liberals
Liberal Party Of Canada
08.2021 - 02.2024
- Hosting Ministers and MP/MPP’s and candidates at University of Guelph.
- Recruiting students as volunteers, directors and members of the club.
- Hosting events, AGM, meetings and volunteer get-togethers.
- Running social media campaigns, events, recruitment and promoting party policies.
- Achieved highest following amongst all political clubs on campus and other Young Liberal clubs across Canada
- Nurturing professional ties with politicians, colleagues and university members.
Guest Experience Leader
McDonald's Canada
01.2020 - 04.2023
- Delivered prompt, friendly customer service.
- Assisted with maintaining cleanliness in line with company standards.
- Contributed to exceeding standards in all internal quality checks.
- Front end cashier/cash handling.
- Adaptable to pressure; responsible, organized and hardworking.
- Prepared, cooked and handed over 50+ food orders per shift.
- Met 100% of all daily goals by cooperating with crew members.
Education
Bachelor of Arts Honours in Political Science -
University of Guelph
Guelph, ON12.2023
High School Diploma -
John F. Ross CVI
Guelph, ON06.2019
Skills
- Public Speaking
- Leadership
- Problem Solving
- Teamwork
- Networking
- Organization
- Communication
- Creative Thinking
- Conflict Resolution
- Social Media Communication
- Writing
References
● Lloyd Longfield, Member of Parliament | Federal Government | (519) 837-8276
● Cam Guthrie, Mayor | City of Guelph | (519) 830-7625
● Jennifer Antolin, Owner | McDonald’s Guelph | (905) 466-168
● Beth Godfrey, Recreation Supervisor | City of Guelph | (519) 822-1260 ext. 2726
● Dominique O’Rourke, City Councillor | City of Guelph, Ward 6 | (519) 831-3131
Timeline
Customer Service Representative
City Of Guelph
04.2023 - Current
President of Guelph Young Liberals
Liberal Party Of Canada
08.2021 - 02.2024
Guest Experience Leader
McDonald's Canada
01.2020 - 04.2023
Bachelor of Arts Honours in Political Science -
University of Guelph
High School Diploma -
John F. Ross CVI
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