Mustafi Algarawi
Sevierville
Summary
Hardworking man with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Skilled entrepreneur offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Blue Moose Burgers And Wings
Pigeon Forge
04.2024 - Current
- Managed high-pressure party sections with ease, showcasing strong multitasking skills and the ability to handle demanding workloads effectively.
- Utilized physical stamina and strength to streamline service operations, ensuring timely delivery of food and beverages in a fast-paced environment.
- Led as the primary server at Blue Moose Burger and Wings, earning the highest number of 5-star Yelp reviews through exceptional customer service and efficiency.
Dental Assistant
Ridgeview Dental Group
Jonesborough
05.2022 - 11.2024
- Shadowed Dr. Burleson, gaining insights into dental practice management and challenges faced by a successful ex-military dentist.
- Assisted in dental procedures by cleaning equipment and providing suction support during operations, enhancing patient care.
- Learned and applied techniques for proper teeth cleaning, contributing to effective dental hygiene practices.
Server/Manager
Sunliner Diner
Pigeon Forge
03.2021 - 02.2023
- Executed high-demand server duties in a large-scale restaurant, adhering to strict dress codes and memorizing unique restaurant sayings and dances.
- Promoted to management at 19, gaining insight into restaurant operations and team leadership.
- Adapted to changes in management, balancing work commitments with college and athletic responsibilities.
Store Operator
Unique Shop On the Top
Gatlinburg
06.2014 - 12.2022
- Managed store operations, including hiring employees, ordering merchandise, and pricing items, ensuring smooth daily functioning.
- Oversaw customer service and resolved issues, enhancing the shopping experience in a high-traffic tourist location.
- Developed entrepreneurial skills by leading store operations, from opening to closing, and contributing to business growth.
Education
Associate of Science - Public Health Administration
Walter State Community College
Sevierville, TN05-2025
Bachelor of Science - Biology
East Tennessee State University
Johnson City, TN12-2024
Bachelor of Science - Health Sciences
East Tennessee State University
Johnson City, TN12-2024
High School Diploma -
Pigeon Forge High School
Pigeon Forge, TN05-2021
Skills
- Data analysis
- Regulatory compliance
- Patient care
- Public health research
- Healthcare management
- Customer service
- Effective communication
- Team collaboration
- Time management
- Performance improvement
- Quality control
- Suggestive selling
- Food safety practices
- Foreign language proficiency
- Food safety
- Sales expertise
- Guest engagement
- Table setting knowledge
- Supply restocking
- Relationship management
- Responsible beverage service
- Task prioritization
- Inventory management
- Menu item recommendation
- Customer feedback management
- Food delivery
- High volume dining
- Order management
Languages
English
Professional
Arabic
Professional
Certification
- Abc liscense
Accomplishments
- valedictorian
- deans list multiple times
- manager of the year
- Server of the month multiple time
References
References available upon request.
Timeline
Server
Blue Moose Burgers And Wings
04.2024 - Current
Dental Assistant
Ridgeview Dental Group
05.2022 - 11.2024
Server/Manager
Sunliner Diner
03.2021 - 02.2023
Store Operator
Unique Shop On the Top
06.2014 - 12.2022
Associate of Science - Public Health Administration
Walter State Community College
Bachelor of Science - Biology
East Tennessee State University
Bachelor of Science - Health Sciences
East Tennessee State University
High School Diploma -
Pigeon Forge High School
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