Mustapha Ahmed Sudi
New York,NY
Summary
Dynamic leader with proven expertise in team leadership and financial management honed at Fahabs Enterprises Nigeria Limited. Excelled in enhancing customer satisfaction and resolving conflicts, showcasing exceptional diplomatic and communication skills. Demonstrated adeptness in multitasking and complex problem-solving, contributing significantly to organizational growth without exceeding budget constraints.
Overview
4
4
years of professional experience
Work History
Manager
Fahabs Enterprises Nigeria Limited
11.2020 - 09.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Graduate Trainee
Centre for Historical Documentation and Research
11.2019 - 11.2020
- Worked in various departments to gain hands-on experience.
- Supported project teams with thorough research, contributing valuable insights that informed decision-making processes.
- Demonstrated adaptability by quickly adjusting to new tasks and responsibilities as needed during the trainee program.
- Organized and maintained records.
- Enhanced communication skills through frequent interactions with colleagues, supervisors, and clients across various departments.
- Contributed to a positive work environment with proactive participation in team-building activities and social events.
- Worked under supervision of senior employers to help plan and direct work of organization.
- Collected, arranged, and input information into database system.
Education
Bachelor Of Arts - History And Diplomatic Studies
Federal University Wukari
Wukari, Taraba State, Nigeria.09.2019
Skills
- Excellent diplomatic skills
- Team Leadership
- Time Management
- Excellent Verbal and written communication
- Complex Problem-Solving
- Schedule Preparation
- Budget Control
- Financial Management
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Positive Attitude
- Multitasking Abilities
- MS Office
- Computer Skills
Timeline
Manager
Fahabs Enterprises Nigeria Limited
11.2020 - 09.2023
Graduate Trainee
Centre for Historical Documentation and Research
11.2019 - 11.2020
Bachelor Of Arts - History And Diplomatic Studies
Federal University Wukari
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