Mutawakil-Abdul Rahaman
The Bronx
Summary
Professional and dependable Security Officer with experience providing security services in busy retail environments. Skilled in conducting patrols, monitoring surveillance systems, responding to incidents, enforcing safety procedures, and delivering excellent customer service. Recognized for maintaining a calm and professional demeanor while handling emergencies and resolving conflicts. Committed to protecting people, property, and assets while creating a safe and welcoming environment. Seeking to bring strong observation, communication, and emergency response skills to a Hospital Security Officer position dedicated to the safety of patients, visitors, and healthcare staff.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
Narrow Security
Queens, NY
09.2024 - Current
- Provided security services for multiple retail chain stores, ensuring the safety of customers, employees, and company assets.
- Conducted regular interior and exterior patrols to identify safety hazards, suspicious activity, and security risks.
- Monitored CCTV systems and responded promptly to alarms, disturbances, and emergency situations.
- Controlled access to restricted areas and maintained a visible security presence to deter theft and criminal activity.
- Assisted in de-escalating confrontational situations using professional communication and conflict resolution techniques.
- Responded to medical emergencies by contacting emergency services, providing basic assistance, and securing the scene until first responders arrived.
- Completed detailed incident, accident, and daily activity reports with accuracy and professionalism.
- Worked closely with store management and local law enforcement during investigations and emergency situations.
- Enforced company policies while providing excellent customer service and maintaining a welcoming environment for visitors.
- Maintained compliance with safety procedures and emergency evacuation protocols.
Education
High School Diploma -
Senior High School
GhanaSkills
- Report writing
- Incident reporting
- Security guard license
- Workplace Violence Prevention
- Customer Service
- Visitor Assistance
- Safety & Security Procedures
- Time Management
- Professionalism & Integrity
- CCTV surveillance
- FLUENT IN English and Twi
Certification
Licensed Security Guard
Timeline
Security Officer
Narrow Security
09.2024 - Current
High School Diploma -
Senior High School