Mutsumi Lewis
Freeport
Summary
Dynamic and detail-oriented professional with proven success at Zurich NA in streamlining operations and enhancing team collaboration. Skilled in proofreading and active listening, I excel in delivering high-quality results while fostering strong relationships. Committed to client support and cultural sensitivity, I thrive in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Travel assistance coordinator
Zurich NA
Houston
08.2025 - 11.2025
- Facilitated collaboration among cross-functional teams for successful outcomes.
- Streamlined administrative processes to enhance operational efficiency.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Resolved customer complaints in a timely manner while upholding company standards.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
Proofreader After Machine Translation
Learning Pool
10.2024 - 05.2025
- Marked revisions using standard proofreading symbols and notation.
- Corrected grammatical, typographical, or compositional errors in original copy.
- Compared translated materials to original versions for accuracy and quality.
- Conducted final proofread before publication or printing deadlines.
- Proofread materials for accurate use of grammar and syntax.
Housekeeper
Best Western Plus Inn & Suite
Lake Jackson
02.2024 - 05.2025
- Daily cleaning and maintenance of guest rooms and common areas to ensure a high standard of hygiene and comfort.
- Assisted Japanese-speaking guests by providing translation support and cultural assistance, enhancing their overall guest experience.
- Responded promptly to guest requests, ensuring personalized and attentive service.
- Maintained excellent communication with front desk and management to support guest satisfaction.
Japanese Medical Interpreter
AMN Health Service
10.2024 - 01.2025
- Facilitated effective communication between patients and healthcare providers.
- Interpreted medical terminology accurately during patient consultations.
- Provided cultural context to enhance understanding of patient needs.
Dental Assistant
Dr. Pham Anthony Q, Tai D.D.S.
12.2016 - 01.2018
- Assisted in patient examinations and prepared dental tools for procedures.
- Maintained cleanliness of treatment areas and sterilized dental instruments.
- Recorded patient medical histories and updated dental charts accurately.
- Supported dentists during procedures by providing necessary tools promptly.
- Collaborated with the dental team to improve workflow and patient experience.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Education
Bachelor of Arts - Humanities And Social Sience
Jissen Women University
Tokyo, Japan03.2011
Skills
- Desktop publishing software
- Self-motivated
- relationship building
- Proofreading experience
- Active listening
- Problem solving
- Deadline-oriented
- Teamwork
- Data entry
- Document proofreading
- Attention to detail
- Cultural sensitivity
- Client support
- CRM software
Language
Japanese
Native/ Bilingual
Timeline
Travel assistance coordinator
Zurich NA
08.2025 - 11.2025
Proofreader After Machine Translation
Learning Pool
10.2024 - 05.2025
Japanese Medical Interpreter
AMN Health Service
10.2024 - 01.2025
Housekeeper
Best Western Plus Inn & Suite
02.2024 - 05.2025
Dental Assistant
Dr. Pham Anthony Q, Tai D.D.S.
12.2016 - 01.2018
Bachelor of Arts - Humanities And Social Sience
Jissen Women University