Muzafar Sharafov
Summary
Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Sales Rep
Freemark Inc
02.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Fostered a positive work environment, resulting in low staff turnover and high employee morale.
- Improved customer satisfaction by efficiently resolving complaints and addressing special requests.
A1 Transportation
Dispatcher
05.2021 - 08.2023
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Generated reports to track deliveries and maintain proper records and documentation.
A1 Truck & Tire Service
Diesel Mechanic
05.2021 - 08.2023
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
T.J. Max
Cashier
11.2016 - 06.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Canyon Ridge High School
Twin Falls, ID04.2020
Skills
- Adaptability
- Customer Service
- Active Listening
- Effective Communication
- Negotiation
- Customer Relationship Building
Languages
Turkish
Full Professional
Additional Information
Reference: Sierra - (208)539-8623
Eldar Sharaf- (208)293-7005
Timeline
Sales Rep
Freemark Inc
02.2024 - Current
A1 Transportation
Dispatcher
05.2021 - 08.2023
A1 Truck & Tire Service
Diesel Mechanic
05.2021 - 08.2023
T.J. Max
Cashier
11.2016 - 06.2017
High School Diploma -
Canyon Ridge High School
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