Steven Browne
Amazon
Atlanta,GA
10
years of professional experience
Results-oriented professional with experience in corporate operations, team leadership, employee training, customer service, and educational program administration. Demonstrated ability to adapt to fast-paced work environments, support daily operations, train team members, and maintain organizational standards. Holds a Bachelor of Arts in Psychology from Georgia State University. Brings a strong combination of communication, problem-solving, leadership, and operational support skills.
Work History
Operations Associate
1 Year 7 Months- Support daily operational activities in a fast-paced, performance-driven work environment.
- Follow established procedures and operational standards to support productivity, accuracy, and quality.
- Collaborate with team members and leadership to meet daily operational goals.
- Maintain attention to detail while completing assigned responsibilities in accordance with workplace policies.
- Adapt to changing priorities and business needs while contributing to overall team performance.
- Previous Employment Period: May 24, 2023 – November 17, 2024
Assistant Site Director
1 Year 9 Months- Supported daily operations for a Bright from the Start-certified after-school enrichment program.
- Assisted with staff coordination, student supervision, and program activities.
- Helped maintain a safe, structured, and supportive learning environment for children.
- Supported communication with parents, employees, and program leadership.
- Assisted with administrative responsibilities and daily program organization.
Curb Agent
7 Months- Coordinated passenger shuttle transportation between the Domestic Terminal, International Terminal, and Rental Car Center.
- Earned promotion to full-time employee within the first year of employment.
- Trained new employees on daily procedures, shift responsibilities, and required documentation.
- Supported efficient passenger transportation and curbside operations.
Assistant Site Director
1 Year 9 Months- Advanced to Group Leader after one year and Assistant Site Director after approximately 18 months.
- Assisted with daily program operations, staff coordination, and child supervision.
- Trained new employees on online systems, operational procedures, and daily routines.
- Supported communication and coordination among staff, children, and parents.
- Contributed to a positive, organized, and supportive educational environment.
Education
Bachelor of Arts - Psychology
Skills
Operations and Process Compliance
Team Collaboration and Leadership
Employee Training and Onboarding
Customer Service and Communication
Administrative Support and Documentation
Problem-Solving and Critical Thinking
Time Management and Organization
Safety Awareness and Procedural Adherence
Technology and Online Systems
Child and Family Support
Timeline
Operations Associate
Amazon
03.2025 - CurrentRead More
Assistant Site Director
A.P.E.C. Learning Center
08.2021 - 05.2023Read More
Curb Agent
Airport Shuttle Group
10.2018 - 05.2019Read More
Assistant Site Director
A.P.E.C. Learning Center
08.2016 - 05.2018Read More
Georgia State University
Bachelor of Arts from Psychology
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