Lead and manage a team of senior recruiters and team leaders, both domestically and internationally
Oversee the recruitment process for multiple verticals, including IT, engineering, healthcare, and light industrial
Created different strategies and goals for retail, VMS (vendor managed services), and internal hiring
Develop and update training materials to improve the skills and performance of our teams
Provide market research to strengthen client relationships and improve recruitment strategies
Evaluate and approve recruitment tools to maximize our return on investment, including ROI reviews on job fairs, partner recruiting companies, career sites (Indeed, Zip, etc.), reducing our cost per hire from $1000+ to under $500 per hire
Conduct employee assessments
Monitor and evaluate outsourced vendors to ensure they meet company standards, doubling our ROI on their services
Internal talent acquisitions
Present quarterly updates in owners and executive meetings.
Manager of Recruitment
Volt Workforce Solutions
Raleigh, NC
04.2016 - 08.2021
Successfully managed and developed recruitment and operation teams, both in-person and virtually, to meet company goals
Trained and managed a team of 10+ recruiters
Implemented improvement plans for recruiters and vendors to achieve target goals
Conducted workforce planning for clients in various industries
Experienced in full-cycle recruitment and organizing volume hiring classes
Proficient in using various ATS tools, such as Fieldglass, IQN, Bullhorn, and Taleo
Served as a program manager, overseeing client relationships, and advising on best practices and market trends for workforce planning
Oversee the recruitment strategy for VMS (vendor managed services) and retail accounts
Also responsible for in-house talent acquisition and vendor management.
Team Lead
08.2015 - 04.2016
Managed and trained a team of in-house sourcing specialists and recruiters to exceed target goals and improve their recruitment knowledge
Worked a full desk recruitment duties
Proficient in using various ATS tools, including Beeline, Fieldglass, Provade, and Bullhorn
Inventory/Product Returns
Laptop Authority
Durham, NC
11.2013 - 02.2015
Coordinated cost-effective international and local shipments
Managed inventory and performed data entry using QuickBooks and Excel
Documented returned or defective equipment
Conducted basic computer repairs.
Sourcing Specialist/Recruiter
Volt Workforce Solutions
Raleigh, NC
09.2012 - 12.2013
Recruited potential candidates for employment
Created job advertisements and web postings
Assisted candidates throughout the hiring process.
Education
B.A. - Anthropology
North Carolina State University
Senior Professional in Human Resources (SPHR) Certification, HRCI - undefined
2021
Certification ID: 800184621 - undefined
Certification ID: 800184621SPHR - undefined
Skills
And Qualifications:
Talent Management Program Design and Implementation: Extensive experience in creating and executing talent management programs, including goal setting, performance management, and employee development initiatives
Data-Driven Decision Making: Proven ability to leverage data and analytics to inform talent management strategies and measure program effectiveness
Performance Management Expertise: Deep understanding of performance management processes, including goal setting, feedback mechanisms, and performance evaluations
Training and Development: Skilled in designing and delivering training programs to enhance employee skills and knowledge
Change Management: Adept at leading and managing change initiatives to ensure successful adoption of new talent management practices
Communication and Collaboration: Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively with stakeholders at all levels
HRIS Proficiency: Experience with Dynamics 365 and similar HRIS systems to manage talent data and streamline processes
Timeline
Director of Recruitment
Glass Family of Companies
08.2021 - Current
Manager of Recruitment
Volt Workforce Solutions
04.2016 - 08.2021
Team Lead
08.2015 - 04.2016
Laptop Authority
11.2013 - 02.2015
Sourcing Specialist/Recruiter
Volt Workforce Solutions
09.2012 - 12.2013
B.A. - Anthropology
North Carolina State University
Senior Professional in Human Resources (SPHR) Certification, HRCI - undefined