MY NAME
Stafford
Summary
Seeking a career opportunity in AMAZON, INC as a Process Assistant where I can leverage my strengths of leadership, problem-solving, and bias for action to effectively support with operational needs. This includes removing barriers for associates, and working towards process improvement within the workplace.
Overview
4
4
years of professional experience
Work History
FC Associate
AMAZON, INC.
Richmond
12.2021 - Current
- Dwell Lead — actions led to a 15% decrease in daily CPT misses while lowering costs in the problem solve, which increased OP percentages.
- Process Guide — partnered with leadership to build a strong problem-solving talent pipeline by identifying and developing top-performing associates for critical roles, increasing the bench by 30%.
- Ambassador — Coached peers and new hires, ensured training accuracy and compliance, and supported performance and talent development across operations.
Legal Researcher
LINEBARGER, GOGGAN BLAIR & SAMPSON
Houston
06.2024 - 01.2025
- Researched and organized information for Chapter 11 and Chapter 7 bankruptcy cases.
- Drafted Proof of Claims, Administrative Claims, and Amended Claims for bankruptcy department.
- Approached every document and research opportunity with exceptional attention to detail.
Education
Associates Degree - Paralegal Program
Houston Community College
Houston, TX05.2024
Bachelor of Arts - Communications
UNIVERSITY OF NORTH TEXAS
12.2021
High School Diploma -
HIGH SCHOOL NAME?
Aubrey, TX05.2015
Skills
- Microsoft Office proficiency
- Data analysis and interpretation
- Process optimization
- Team leadership and collaboration
- Effective communication
- Emotional Intelligence
- Hire and development the best
- Customer-centric approach
- Time management techniques
- Active listening skills
- Problem-solving strategies
- Intelligrated InControlWare (ICW)
Timeline
Legal Researcher
LINEBARGER, GOGGAN BLAIR & SAMPSON
06.2024 - 01.2025
FC Associate
AMAZON, INC.
12.2021 - Current
Associates Degree - Paralegal Program
Houston Community College
Bachelor of Arts - Communications
UNIVERSITY OF NORTH TEXAS
High School Diploma -
HIGH SCHOOL NAME?