My Nguyen
Pawtucket,RI
Overview
12
12
years of professional experience
Work History
Shift Lead
UN1F1ED Global Packaging Group
03.2023 - Current
- Reviewed current contracts to identify upcoming contract expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation.
- Developed and implemented strategies to reduce operational costs.
- Tracked resolution status on critical contracts and issues for program management staff.
- Trained employees on equipment operation and safety protocols.
- Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
Substitute Teacher
Smithfield Public School District
08.2022 - Current
- Supervise 25- 200 students in the classroom or school campus.
- Manage and Execute substitute lesson plans.
- Support students and staff members with maintaining daily routine outlined by Principal.
Customer Relations Advocate
Fidelity Investments
08.2021 - 02.2022
- Confer with customers to provide information on products, services, or technology issues.
- Ensure that appropriate changes are made to resolve customers' concerns.
English Teacher/ Long Term Substitute
North Smithfield Middle School
03.2020 - 06.2021
- Manage five classrooms of 100 students.
- Teach English Language Arts to Rhode Island 7th grade standard.
- Organize daily classroom activities and public speaking projects.
Security Guard, •Shift Leader
US Naval War College
03.2018 - 11.2020
- Task to protect highly sensitive materials vital to national security.
- Supervised patrolmen on correct solutions and procedures approved by the Security Director for force. protection objectives, while monitoring key performance indicators for annual evaluations.
Security Forces Specialist, •Logistics Coordinator
US Air Force
02.2012 - 06.2017
- Maintained optimal inventory levels to meet operational requirements.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Worked with suppliers to manage schedules, specifications and quality compliance.
Education
Bachelor of Arts -
Humboldt State University
Skills
- Microsoft Word
- Microsoft Excel
- Google docs
- PowerPoint
Timeline
Shift Lead
UN1F1ED Global Packaging Group
03.2023 - Current
Substitute Teacher
Smithfield Public School District
08.2022 - Current
Customer Relations Advocate
Fidelity Investments
08.2021 - 02.2022
English Teacher/ Long Term Substitute
North Smithfield Middle School
03.2020 - 06.2021
Security Guard, •Shift Leader
US Naval War College
03.2018 - 11.2020
Security Forces Specialist, •Logistics Coordinator
US Air Force
02.2012 - 06.2017
Bachelor of Arts -
Humboldt State University
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