Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mya Aguilar

Queens,NY

Summary

Bilingual veterinary receptionist, care coordinator, and marketing professional with two years of experience at Bond Vet. Skilled in client communication, appointment scheduling, payment processing, patient care coordination, and supporting veterinary teams in a fast-paced clinical environment. Experienced in marketing, social media, content creation, customer engagement, and promotional efforts through roles at Bond Vet and previous employers. Holds an Associate Degree in Marketing and is currently pursuing Veterinary Technology at Penn Foster while continuing studies in Marketing and Advertising at Queens College. Combines strong communication, customer service, marketing, and veterinary experience with a passion for both animal care and creative work.

Overview

5
5
years of professional experience

Work History

Veterinary Receptionist / Front Desk Care Coordinator

Bond Vet
Forest Hills, NY
03.2024 - Current
  • Welcomed pet owners, supported check-in and check-out, and provided attentive front desk service.
  • Scheduled exams, nurse visits, surgeries, dental procedures, echocardiograms, and ultrasounds.
  • Coordinated specialist referrals, preoperative needs, deposits, and appointment confirmations.
  • Answered phone calls and client messages, routed medication requests, and relayed veterinarian instructions.
  • Processed payments, maintained patient records, and supported follow-up communication with care team.

Digital Marketing Associate & Receptionist

Law Office of Ann-Margaret Carrozza
01.2023 - Current
  • Managed social media content and engagement and supported email marketing campaigns.
  • Greeted clients, scheduled communications, and assisted with market research and client outreach.
  • Scheduled attorney appointments and managed daily office calendars
  • Filed client documents and maintained confidential law office records

Secretary

Atlas Plumbing & Meter Works
01.2022 - 01.2023
  • Prepared invoices, work orders, and customer paperwork.
  • Scheduled service appointments for plumbing and meter work crews.
  • Ordered office supplies and tracked basic inventory needs.

Education

Veterinary Technician Program -

Penn Foster
12-2027

Marketing/ Advertising - Advertising & Media Studies

Queens College
10-2027

Associate Degree - Marketing

Queensborough Community College
01-2024

Skills

  • Veterinary terminology
  • Appointment coordination
  • Payment processing
  • Recordkeeping
  • Customer service
  • Microsoft Word, Excel, Outlook and PowerPoint, Google Sheets
  • Digital Marketing
  • Google Analytics
  • Social media
  • Animal handling
  • Detail-oriented

Languages

English — Fluent | Spanish — Fluent

Timeline

Veterinary Receptionist / Front Desk Care Coordinator

Bond Vet
03.2024 - Current

Digital Marketing Associate & Receptionist

Law Office of Ann-Margaret Carrozza
01.2023 - Current

Secretary

Atlas Plumbing & Meter Works
01.2022 - 01.2023

Veterinary Technician Program -

Penn Foster

Marketing/ Advertising - Advertising & Media Studies

Queens College

Associate Degree - Marketing

Queensborough Community College
Mya Aguilar