Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mya Allen

Cincinnati

Summary

Hardworking, dedicated individual with several years of customer service experience. I enjoy working as a team. I have a passion for caring and helping others. Efficient in performing the administrative and front desk tasks.

Overview

5
5
years of professional experience

Work History

Waitress

Coopers Hawk
12.2023 - 03.2025
  • Greeted customers and provided menus.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Processed payments accurately using cash registers or POS systems.
  • Took orders for food and drinks and delivered them to guests.

Customer Service Representative

Spectrum
Cincinnati
01.2023 - 11.2023

  • Answering inbound phone calls
  • Solving issues with billing complications
  • Taking bill payments over the phone
  • Sending out reminders

Front Desk Receptionist

Urgent Care Centre
Cincinnati
03.2020 - 06.2022
  • Checking in and out patients
  • Answering incoming calls

  • scheduling appointments
  • handling insurance verification
  • collecting payments

Education

High School Diploma -

North College Hill High School
Cincinnati, OH
05-2019

Skills

  • Customer service
  • Conflict resolution
  • Time management
  • Appointment scheduling
  • Data entry
  • Scheduling

References

References available upon request.

Timeline

Waitress

Coopers Hawk
12.2023 - 03.2025

Customer Service Representative

Spectrum
01.2023 - 11.2023

Front Desk Receptionist

Urgent Care Centre
03.2020 - 06.2022

High School Diploma -

North College Hill High School
Mya Allen