Summary
Overview
Work History
Education
Skills
Assessments
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Timeline
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Mya Bacon

Nashville,TN

Summary

Results-driven healthcare professional with background in provider services. Known for strong problem-solving abilities and effective communication, leading to improved provider satisfaction and streamlined operations. A reliable team collaborator, adaptable to dynamic work environments, and focused on achieving optimal results.

Overview

4
4
years of professional experience

Work History

Provider Services Specialist

Zelis Healthcare
03.2023 - 07.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Established strong working relationships with external partners such as insurance companies and healthcare organizations, fostering cooperation in addressing shared challenges.
  • Led efforts to maintain accurate provider directories by regularly updating contact information and service offerings.

Greeter/Cashier

Keith Pierson Toyota
05.2022 - 08.2022
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Answered customer questions and pointed individuals in right directions.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.

Barista/Cashier

Red Owl Coffee Company
03.2021 - 08.2021
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

High school diploma -

Valdosta High School

Skills

  • Cash handling expertise
  • Fundamental mathematics
  • Cash Handling
  • Typing
  • Organizational Skills
  • Customer service
  • Sales
  • Retail sales
  • Effective Multitasking
  • Healthcare industry

Assessments

Customer service, Completed, 05/01/20, Identifying and resolving common customer issues, Completed

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Title:

Timeline

Provider Services Specialist

Zelis Healthcare
03.2023 - 07.2025

Greeter/Cashier

Keith Pierson Toyota
05.2022 - 08.2022

Barista/Cashier

Red Owl Coffee Company
03.2021 - 08.2021

High school diploma -

Valdosta High School

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